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Summary
About the Role
About You
- Must be 18 years of age or older.
- Complete background check and drug test within 3 days.
- Dedicated, private, and secure workspace.
- Personal device with functioning camera required for the training period.
- Committed to full attendance for a paid 3-week training period.
- Minimum internet speed of 35 mb/s with ethernet.
- Cable/Fiber broadband internet with a hard-wired ethernet connection is required.
- Previous experience in customer support or technical support role.
- Previous experience with Group and/or Individual health insurance, or the Affordable Care Act.
- Previous experience in a call center.
- Familiarity with CRM systems and practices.
- Spanish bilingual, a plus.
Benefits
- Paid training.
- Full-time, seasonal role.
- Performance and attendance-based incentives, in addition to the base pay.
- The convenience of working from home.
- Collaborative and supportive team environment.
- 401K match.
- Individual Coverage HRA (ICHRA).
- Paid time off (PTO).
We are a company on a mission to do good through technology. Vimo dba GetInsured was founded with the passion to help as many Americans enroll in affordable health insurance as possible, with the same ease as buying a plane ticket or booking a hotel room online. After the passage of the Affordable Care Act, we pivoted our mission to help states build such easy-to-use marketplaces through a SaaS platform. Today, our focus is largely the same — leverage cloud-based SaaS solutions to modernize and streamline public sector health and human services operations, enabling more Americans to gain easy and timely access to affordable healthcare and safety net programs. As the Vimo family grows, so does our capacity to help Americans get the coverage they need. We look forward to the work ahead and all the good that can be done through our cutting-edge technology. We are truly living up to our mission: to make finding and enrolling in affordable health coverage easy for all Americans.