Remote Senior Customer Success Consultant
Jobgether2 days ago
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RemoteFull-timeSenior
Summary
Jobgether is seeking a Remote Senior Customer Success Consultant to lead strategic relationships and ensure measurable outcomes across their enterprise customer base.
About the Role
As a Senior Customer Success Consultant, you will establish and maintain multi-level executive relationships, lead strategic relationships and success planning for global enterprise customers, oversee the end-to-end customer lifecycle, drive adoption and value realization, manage proactive risk to ensure customer satisfaction, and leverage AI-driven insights to optimize customer experience.
About You
Required:
- 10+ years in customer success, account management, or enterprise engagement in B2B SaaS or technology.
- Deep domain expertise managing complex global customers in multi-product portfolios.
- Strong ability to balance strategic relationship management with operational execution.
- Proven success driving adoption, retention, and expansion outcomes.
- Exceptional executive communication and influence skills.
- Proficiency in AI-enabled success platforms (e.g., Gainsight, Salesforce) and data-driven decision making.
- Bachelor's degree required.
Preferred:
- MBA preferred.
Benefits
- Flexibility & Work-Life Balance with supportive workplace policies.
- Career Development and Growth with continuous learning opportunities.
- Industry Competitive Benefits including flexible vacation and Mental Health Days.
- Globally recognized culture for inclusion and belonging.
- Social Impact initiatives and paid volunteer days off.
- Opportunities to contribute to environmental, social, and governance projects.
Jobgether
The hiring process is broken. Candidates waste time applying for jobs that don’t match, and companies get buried in irrelevant applications. At Jobgether, we are changing the game. Our AI-powered platform connects top talent with the right opportunities, fast. Instead of receiving hundreds of random applications, companies get introduced to the top 5–10 candidates who truly fit the role. Our technology understands more than just keywords, it interprets skills, experience, and intent to create meaningful connections. We eliminate the noise, automate the manual work, and let people focus on what really matters: hiring smarter and finding the perfect job, no matter where you are.
New York, United States