Renewal Manager, High Value Accounts - MLF
$147k/y-$273k/y
Thomson Reutersa day ago
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OnsiteFull-timeMid
Summary
Thomson Reuters is seeking a Renewal Manager, High Value Accounts to join their High Value Accounts Growth team in Frisco, TX. The role involves owning the complete renewal lifecycle to drive retention, expansion, and long-term customer value for law firm clients.
About the Role
As a Renewal Manager, you will identify engagement channels, schedule appointments, own the renewal motion, understand market trends, partner with Sales and Customer Success, negotiate terms, identify risks, and maintain forecast accuracy in Salesforce.
About You
Required:
- 3–5+ years in renewals, customer success, or account management.
- Proven track record hitting retention and upsell targets.
- Strong commercial acumen: pricing, discounting, negotiation, and multi-year structuring.
- Data fluency: interpret product usage and health scores.
- Excellent written and verbal communication; comfortable leading executive-level negotiations.
Preferred:
- High attention to detail and operational rigor.
Benefits
- Flexibility & Work-Life Balance: Work from anywhere for up to 8 weeks per year.
- Career Development and Growth: Continuous learning and skill development opportunities.
- Industry Competitive Benefits: Flexible vacation, mental health days, retirement savings, tuition reimbursement.
- Culture: Award-winning reputation for inclusion and belonging.
- Social Impact: Two paid volunteer days off annually and opportunities for pro-bono projects.
- Comprehensive health, dental, vision, disability, and life insurance programs.
Thomson Reuters
Thomson Reuters (TSX/NDAQ: TRI) informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. For more information on Thomson Reuters, visit tr.com and for the latest world news, reuters.com.
Frisco, TX