About the Role

As a Resident Services Associate, you will be responsible for greeting visitors, managing package deliveries, monitoring security systems, and maintaining a secure environment for residents. You will collaborate with building staff to meet the needs of residents and ensure that all areas are kept clean and professional during your shift. Additionally, you will handle crisis situations and provide clear communication over the phone.

About You

Required:

High school graduate or equivalent vocational training certificate.
Fluency in English both verbally and non-verbally.
Ability to perform job functions with attention to detail, speed, and accuracy.

Preferred:

Some college or training in Hospitality Industry.
Previous experience as Front Desk Agent.

Waccamaw Management, LLC was founded in 1987 with current ownership in place since 2005. Our company, which includes 135+ employees, provides professional management services to over 150 community Associations, comprising more than 35,000 individual properties. Our clients range from gated and open master planned communities with thousands of homes and dozens of sub-associations and other complexities, to homeowners' associations with several hundred homes and condo and townhome Associations with a few dozen residences. We have been serving many of these Associations for more than 20 years. These achievements we contribute to our culture of integrity, professionalism and the pursuit of excellence in every aspect of our business. We are continuously improving not only our staff through training and collaboration, but also our internal systems and technology, enabling us to refine and upgrade the solutions we provide to our ASSOCIATION communities. We have offices located in Pawley's Island, Carolina Forest, Grande Dunes and Briarwood on the edge of North Myrtle Beach.

Resident Services Associate

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Summary

About the Role

About You