Residential Loan Servicing Manager
$100k/y-$125k/y
Manasquan Bank2 days ago
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OnsiteFull-timeSenior
Summary
Manasquan Bank is seeking a Residential Loan Servicing Manager to join their team in Wall, NJ. The role involves strategic leadership and operational oversight of Residential Mortgage and Consumer Loan Servicing operations.
About the Role
As a Residential Loan Servicing Manager, you will be responsible for analyzing servicing workflows, ensuring operational efficiency, regulatory compliance, and superior customer service. You will guide all servicing activities including new loan setup, payment processing, investor reporting, and oversee compliance with investor guidelines. The role also includes managing vendor relationships and leading special projects to improve servicing operations.
About You
Required:
- 8+ years of experience in residential and/or consumer loan servicing within a banking or financial institution.
- Bachelor’s degree required.
- 3–5 years of supervisory and leadership experience.
- Strong working knowledge of residential mortgage documentation, escrow administration, investor guidelines, and servicing regulations.
Preferred:
- Experience with servicing platforms (e.g., Nautilus, Fiserv/Cleartouch or comparable systems).
- Demonstrated ability to manage operational risk and regulatory compliance.
Benefits
- Medical, dental, vision, life insurance, 401K, PTO & FSA.
- Market competitive salaries and annual merit increase and bonus program.
- 11 paid holidays, recognition platform integrated with Amazon, CREW Cares paid volunteering.
- Professional development opportunities & monthly engagement events.
- Tuition Reimbursement, Student Loan Repayment, Calm app, & pet benefits.
Manasquan Bank
Manasquan Bank has been dedicated to helping our communities grow and thrive since 1874, providing mortgages, construction loans, business financing, and everyday banking solutions like checking and savings accounts. As banking has evolved, so have we—offering the latest digital solutions that make it easy to bank with us from anywhere in the country. We take pride in combining modern technology with personalized service. Our friendly, knowledgeable team is here to help you achieve your financial goals—whether you're managing personal finances, growing a business, or securing a loan. At Manasquan Bank, our mission remains the same: to help our clients and communities prosper. Member FDIC
Wall, NJ