Retail Customer Service Representative
AlphaGraphicsa day ago
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OnsiteFull-timeEntry
Summary
AlphaGraphics is seeking a Retail Customer Service Representative to join their team in Mahwah, NJ. The role involves establishing and maintaining positive relationships with customers to meet their requirements and needs.
About the Role
As a Retail Customer Service Representative, you will serve as the primary internal representative of the organization, convey expertise in products and services to customers, and communicate customer requirements to the support team. Your daily tasks will include providing information about products, taking orders, handling complaints, and attracting potential customers by answering questions and suggesting additional services.
About You
Required:
- Experience conducting customer needs assessments and evaluating customer satisfaction.
- Ability to effectively build relationships with customers and teammates.
- Strong written and verbal communication skills.
- Desire to continuously look for ways to help people.
- Critical thinking skills to identify strengths and weaknesses of alternative solutions.
Benefits
- Competitive Compensation
- Flexible Scheduling
- Career path development
- A collaborative and fun work environment
AlphaGraphics
We make ideas come to life! From marketing materials to signage, and everything in between, we offer custom print and marketing solutions that get you noticed and get you business.
Mahwah, NJ