Retail Parts Pro
18 days ago
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OnsiteFull-timeMid
Summary
Advance Auto Parts is seeking a Retail Parts Pro to join their team in Wilkesboro, NC. This professional sales position supports advanced functions of the DIY automotive business, requiring expert knowledge of store systems, automotive systems, and parts.
About the Role
The Retail Parts Pro provides expert GAS2 selling experience to DIY customers both in-store and via phone, manages DIY services such as battery installation and testing, achieves personal and store sales goals, maintains high customer service and store appearance standards, and holds key holder responsibilities including safety and store opening/closing duties. Secondary duties include assisting with inventory processes, maintaining store cleanliness, and providing additional DIY services.
About You
Required:
- 3-5 years of prior automotive parts experience
- Proven sales ability with experience fulfilling customer transactions
- Working knowledge of automotive systems and diagnostic abilities including engine, suspension, brakes, electronics, and exhaust
- Ability to communicate effectively in English, both spoken and written
- Ability to read and interpret safety rules, operating instructions, parts catalogs, and procedure manuals
- Successful completion of the Parts Knowledge Assessment
- Basic math skills including addition, subtraction, multiplication, and division
- Proficiency in Microsoft Word and Excel
- Strong organizational skills
- Ability to work varied days, evenings, and weekends as needed
- Valid driver's license
Preferred:
- ASE P2 certification or ASE ready equivalent
- Spanish language skills
- Advanced skills in parts lookup, sourcing, and selling for DIY customers
- Expertise with testing and diagnostic equipment for DIY services
Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers. As of October 5, 2024, Advance operated 4,781 stores primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The company also served 1,125 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands. Additional information about Advance, including employment opportunities, customer services and online shopping for parts, accessories and other offerings can be found at www.AdvanceAutoParts.com.
Wilkesboro, NC