Risk Collections Specialist
$22/h-$28/h
Nexio2 days ago
Highlight
OnsiteFull-timeEntry
Summary
Nexio is seeking a Risk Collections Specialist to join their team in Orem, UT. The role involves managing ACH reject recoveries and supporting merchant risk monitoring.
About the Role
As a Risk Collections Specialist, you will be responsible for tracking and reconciling ACH rejects, communicating with merchants about repayment coordination, collaborating with Finance for fund allocation, and maintaining detailed recovery logs. You will also support Risk Analysts and assist in identifying emerging merchant risk trends while contributing to process improvements.
About You
Required:
- High school diploma or equivalent required.
- 0-1 year experience in payments, finance, or operations.
- Strong attention to detail, accuracy, and record-keeping.
- Proficiency with Excel and/or case management tools.
- Clear, professional written and verbal communication.
Preferred:
- Associate’s or Bachelor’s degree in Business, Finance, Accounting, or a related field.
- Equivalent experience in payments, financial operations, or risk analysis.
- Eagerness to learn compliance, merchant lifecycle, and payment flow concepts.
Benefits
- Unlimited PTO
- Medical, dental, vision, life, STD, and LTD insurances; 5% 401k match, HSA match
- Free therapy for employees and their dependents
- Nail Tech, Barber, Massage Therapist on-site
- Costco snacks for days
Nexio
The world of payments is a confusing and messy thing, but it doesn’t have to be. You just want to sell your product and services, or enable others to do just that. Where do you start? Where do you even begin? That is Nexio’s mission and passion. We strive to help companies of all sizes disentangle the complexity of payments, and plan for tomorrow. Simplifying complexity produces results. Since 2007, Nexio’s goal is turning payments complexities into growth and simplicity.
Orem, UT