Rooms Division Director
$80k/y-$90k/y
A Hiring Company2 days ago
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OnsiteFull-timeSenior
Summary
A Hiring Company is seeking a Rooms Division Director to lead their Rooms Division in Lodi, CA. The role involves ensuring exceptional guest experiences and operational excellence across multiple departments.
About the Role
As a Rooms Division Director, you will oversee day-to-day operations of the Front Office, Housekeeping, Reservations, Laundry, and Security. You will maintain high hospitality service standards, lead initiatives for guest-facing departments, develop training and SOPs, resolve guest complaints, and monitor inventory control procedures. You will also facilitate communication within the team and coordinate marketing initiatives to enhance guest satisfaction.
About You
Required:
- Bachelor’s degree in Hospitality, Business Management, or related field preferred.
- Minimum of 5 years of leadership experience, including 2 years in a Rooms Division leadership role.
- Strong leadership and team-building capabilities.
- Excellent verbal and written communication skills.
- Proven ability to independently solve problems and make sound decisions under pressure.
- Strong financial acumen with experience in budgeting and forecasting.
Preferred:
- Bilingual in Spanish and English.
- Proficient in relevant hotel software and administrative systems.
- Highly organized, detail-oriented, and able to manage multiple priorities effectively.
Benefits
- Pay Range: $80k - $90k per year plus bonus.
- Vacation & Holiday pay.
- 401(k) Matching.
- Health benefits including medical, dental, and vision.
- Aflac Supplemental.
- Team member Discount.
A Hiring Company
Lodi, CA