Sales and Marketing Assistant
EMG National, Inc14 days ago
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OnsiteFull-timeEntry
Summary
EMG National, Inc is seeking a Sales and Marketing Assistant to join their team in Charlotte, NC. The role involves assisting customers through in-person communications and ensuring a positive customer and sales experience.
About the Role
As a Sales and Marketing Assistant, you will be responsible for resolving customer inquiries and concerns, maintaining accurate customer interaction records, and collaborating with team members to improve service processes. Your daily tasks will include providing timely solutions to customers and supporting the delivery of high-quality customer service in alignment with company goals.
About You
Required:
- Proficiency in Customer Service, Customer Support, and Customer Satisfaction.
- Strong communication and interpersonal skills.
- Problem-solving abilities with a focus on resolution and efficiency.
- Capability to handle a fast-paced, customer-centered environment.
- Effective organizational and time management skills.
- High School Diploma or equivalent.
Preferred:
- Experience with Customer Service Representatives and building positive Customer Experience.
- Previous experience in customer service or related fields.
- Additional education or training is advantageous.
EMG National, Inc
EMG National, your go-to partner for exceptional event marketing solutions. With a passion for creating memorable experiences, we specialize in delivering top-notch services tailored to your needs, ensuring every event is a success.
Charlotte, NC