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Summary
About the Role
About You
- High school diploma or GED.
- At least one year of customer service experience, preferably in retail or sales.
- Willingness to work evenings, weekends, holidays, and peak vacation periods.
- At least 18 years of age.
- Demonstrated experience communicating with customers to find solutions.
- Legally authorized to work in the United States.
Benefits
- Paid training program including New Hire University.
- Premium health, dental, and vision insurance.
- Paid maternity leave.
- 401K match.
- Tuition reimbursement.
- 50% off Verizon service.
- VNation disaster relief program.
- Referral bonus.
- Frequent contests and career advancement opportunities.
- Paid time off accrual starting at 40 hours per year.
- Inclusive and fun work environment.
We live in the mobile age. Mobile technologies have transformed the way people live, work, learn, travel, shop, and stay connected. Acting as a control center of people’s lives, mobile technologies are expanding the boundaries of what’s possible and advancing the quality of life at home, in the office, and on the move.
Victra is a privately-held company headquartered in Raleigh, North Carolina. As Verizon’s largest exclusive authorized retailer operating nearly 1,500 stores in 49 states, we are at the heart of this ongoing transformation. We empower our guests to live better lives by expertly connecting them with the right products and solutions in a caring, fun, and trustworthy manner. Our work and performance are guided by our core values -- Performance, Collaboration, Integrity, Innovation, and Celebration.
Every day, our guests bring us their questions and challenges. We offer the right solutions for their needs and open their eyes to new opportunities. We are passionate about supporting our guests’ journeys every step of the way, with prompt services and memorable experiences that allow us to forge a long-term bond that is gratifying to us and essential to them.