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Job Analysis:
This Salesforce Developer role at Rush University Medical Center is fundamentally aimed at leveraging Salesforce technology to develop and maintain critical CRM applications and workflows that support the institution's complex healthcare operations. The core purpose is to translate business needs into technical solutions within an Agile framework, ensuring that software enhancements directly enable improved patient and organizational outcomes in a highly regulated and mission-driven environment. Responsibilities extend beyond coding to include requirement analysis, documentation, cross-functional collaboration, and ongoing maintenance—reflecting the need for both technical agility and effective communication. The role demands deep Salesforce development skills including APEX, Visualforce, and administration functions, combined with a solid understanding of IT service management and Agile methodologies to navigate healthcare-specific workflows and regulations. Success in this position means delivering high-quality, scalable, and user-friendly Salesforce solutions that streamline clinical and administrative processes, while also managing complex deployments and troubleshooting in a fast-evolving hospital environment. Given the healthcare setting, problem-solving often requires balancing technical feasibility with compliance and user experience, demanding autonomy and proactive engagement with diverse stakeholder groups across the enterprise.
Company Analysis:
Rush University Medical Center is a prestigious and multifaceted academic medical center that integrates patient care, education, and research under a single umbrella, positioning itself as both a healthcare leader and a research innovator in Chicago. This environment implies that the Salesforce Developer role will contribute not just to routine IT functions but to a broader mission that impacts patient lives, cutting-edge treatments, and education of future medical professionals. The company’s culture likely emphasizes collaboration, continuous learning, and a commitment to community health outcomes, which means this role will thrive best with candidates who value mission-driven work and can adapt in a dynamic, high-stakes setting. As part of the Enterprise Platforms department, this role holds significant visibility and influence, given Salesforce’s strategic importance in managing clinical, educational, and operational data flows. The developer will often interact with cross-disciplinary teams, requiring diplomatic communication and agile delivery. Strategically, the hire supports Rush’s ongoing digital transformation efforts aimed at enhancing CRM capabilities and integrating new technologies to improve patient care and organizational efficiency. This position is not merely a technical backfill but a key contributor to Rush's vision of healthcare innovation and community impact.