Salesforce Life Sciences Senior Manager
DeloitteHighlight
Summary
About the Role
About You
- 10+ years in consulting or industry delivering CRM/engagement platforms for life sciences (biopharma or medtech).
- 7+ years leading Salesforce programs, including 3+ full lifecycle implementations as program/delivery lead.
- Bachelor's degree (BA or BS) or 4 additional years of professional experience in lieu of a bachelor's degree.
- Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
- Salesforce certifications: 2+ active certifications such as Salesforce Administrator, Sales Cloud Consultant, Service Cloud Consultant, Business Analyst, or Health Cloud Accreditation.
- 2+ years implementing Health Cloud or patient services solutions (e.g., case management, benefits/eligibility, prior authorization, care management).
- 2+ years in commercial pharma functional domains (e.g., call planning, territory alignment, consent management, sampling/compliance).
- 2+ years integrating Salesforce with MDM, data, or analytics platforms (e.g., OpenData or Reltio for HCP/HCO, Snowflake, Tableau/CRM Analytics) from a functional perspective (requirements, testing, adoption).
- 2+ years applying Agile delivery practices (Scrum/SAFe), including backlog grooming, sprint ceremonies, and release planning using tools such as Jira.
- 1+ years experience implementing privacy/security controls for HCP/patient data (e.g., HIPAA, state privacy laws) in Salesforce.
Benefits
- Competitive salary range of $167k–$307.5k.
- Eligibility to participate in a discretionary annual incentive program based on individual and organizational performance.
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