Scheduling Analyst
2 days ago
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OnsiteFull-timeEntry
Summary
HarmonyCares is seeking a Scheduling Analyst to join their team in Youngstown, OH. The role involves developing and maintaining provider schedules to optimize patient engagement and ensure effective workflows.
About the Role
As a Scheduling Analyst, you will work closely with market leaders and the Lead Scheduler to create strategies for patient engagement. Your responsibilities will include managing provider census, collaborating with various teams to prioritize patient visits, and ensuring adherence to scheduling policies. You will also maintain effective communication with patients and family members, and handle scheduling concerns as they arise.
About You
Required:
- 2+ years of college education and/or equivalent experience.
- 2 years of healthcare or customer service experience.
- Strong analytical and critical thinking skills.
- Excellent written and verbal communication skills.
- Intermediate proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook).
Preferred:
- Experience in scheduling or logistics.
- Strong knowledge of medical terminology, conditions, illnesses, and treatment practices.
Benefits
- Health, Dental, Vision, Disability & Life Insurance.
- 401K Retirement Plan with company match.
- Tuition, Professional License and Certification Reimbursement.
- Paid Time Off, Holidays, and Volunteer Time.
- Paid Orientation and Training.
- Day Time Hours (no holidays/weekends).
- Great Place to Work Certified.
HarmonyCares
Established in 1993, HarmonyCares, formerly U.S. Medical Management LLC (USMM), offers comprehensive home-based healthcare services. We care for older adults and those with complex medical issues. Our goal is to allow patients to receive the medical care they need in the comfort of their own home. Our care model provides patients with greater convenience, better outcomes and higher satisfaction. HarmonyCares home-based model includes primary care, lab, radiology, palliative care, hospice care and complete health assessments. We currently serve patients and care partners in Florida, Georgia, Illinois, Indiana, Kentucky, Michigan, Missouri, New Jersey, New York, Ohio, Pennsylvania, Texas, Virginia, Washington, and Wisconsin.
Youngstown, OH