Scheduling and Service Coordinator
3 days ago
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OnsiteFull-timeEntry
Summary
Home Instead is seeking a Scheduling and Service Coordinator to join their team in Holmes, PA. The role involves coordinating care between clients and professional Caregivers to create extraordinary relationships.
About the Role
As a Scheduling and Service Coordinator, you will be responsible for answering calls, matching clients with Caregivers, maintaining schedules, monitoring activities in the software system, ensuring accurate records, addressing concerns, and upholding company policies. You may also perform caregiving duties as needed.
About You
Required:
- High integrity
- Two-year college degree or work experience equivalent
- Excellent customer service skills and eagerness to learn
- Strong organizational and typing skills
- Ability to excel in a fast-paced, team-oriented environment
- Successful completion of criminal background, MVR, drug screen, TB test, and reference checks
- Ability to travel locally as needed to meet clients/caregivers and provide support
- Flexible availability for occasional after-hours or weekend duties
Benefits
- Generous PTO Program
- Bonus Program
- Competitive pay
- Tuition Reimbursement
- A meaningful career in a vital industry
- Opportunity for growth within the company
- Flexible scheduling that allows for work life balance while still providing consistency and stability
Home Instead
As the world’s leading provider of in-home care, we help older adults live safely and independently at home, without sacrificing their quality of life. Whether they need occasional respite care or full-time support, our Care Pros are carefully selected to provide the best care, giving families peace of mind. With the support of our parent company, Honor Technology, Home Instead is reshaping the aging experience—combining the latest innovations in home care with the compassion that has guided us for over 30 years.
Holmes, PA