Scheduling Rep, Hendrick Clinic Prenatal Clinic
Hendrick HealthHighlight
Summary
About the Role
About You
- High school diploma or general equivalency diploma (GED).
- Minimum one year of experience in an appointment scheduling position.
- Knowledge of medical practice protocols related to scheduling appointments.
- Knowledge of manual/computerized scheduling systems.
- Knowledge of customer service principles and techniques.
- Skill in communicating effectively with physicians/clinicians about scheduling preferences.
- Skill in maintaining master appointment schedule via manual or computerized means.
- Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
- Ability to communicate calmly and clearly with patients about appointments.
- Ability to analyze situations and respond appropriately.
For more than nine decades, Hendrick Health has constantly been there to meet the wide-ranging healthcare needs of the Texas Midwest. From its humble beginnings as West Texas Baptist Sanitarium to today's expansive 500-bed facility, the hospital has grown in size and scope. At the heart of today's campus stands the original five-story building, a nucleus of its earliest brown brick and mortar, around which a steady pattern of growth has matured the facility to ten times its original size. Yet, despite the passing of time and the many changes the years have yielded, the commitment of Hendrick Health System and its staff remain the same: to deliver high quality healthcare emphasizing excellence and compassion consistent with the healing ministry of Jesus Christ.