Okay, I've searched for Licensed Security Guard positions in Plainfield, IN, prioritizing roles that require customer service experience and focus on safety and surveillance skills for full-time employment. I have found 27 positions that match your criteria.

Sure. Here's the analysis:

Job Analysis:

The Licensed Security Guard role at Andy Frain Services is fundamentally about providing a secure environment for clients while embodying the company's mission of exceptional customer service. This position encompasses a range of responsibilities, from monitoring designated areas to controlling entries and conducting inspections. The constant awareness of surroundings and the ability to respond effectively to incidents are critical, highlighting the importance of vigilance and quick thinking in potentially high-stress situations. Success in this role translates to not just maintaining safety and security, but also building trustworthy relationships with clients and interacting professionally with local authorities. This aligns closely with Andy Frain's commitment to exceeding customer expectations and ensuring safety at all events. Operational autonomy is significant here; guards will regularly make decisions on how to respond to incidents, manage crowd dynamics, and interpret post orders, making strong judgment skills essential. Performance can be gauged by the officer's ability to manage incidents effectively and ensure adherence to protocols, alongside positive feedback from customers and supervisors within the first 6–12 months.

Company Analysis:

Andy Frain Services has positioned itself as a leader in integrated security solutions for a diverse range of industries, including commercial security, event management, and transportation. With a rich history spanning over 90 years, the company exhibits a strong reputation for professionalism and reliability, making it a trusted partner in security services. The company’s mission underscores a deep commitment to customer service and respect for individuals, indicating a culture that values teamwork, respect, and proactive customer engagement. The expected pace of work is likely dynamic, requiring employees to adapt to various scenarios, particularly given the nature of events covered. This role sits within an operational framework where security personnel play a key role in maintaining a safe environment, serving as the eyes and ears of the company. Visibility to management likely comes from interaction with security supervisors and through the reports generated, enhancing the officer's influence on operational improvements. Importantly, the role serves a strategic goal of ensuring safety directly correlating with the company's mission of delivering high-quality service and forming trustworthy partnerships.

Absolutely. Here are some mock interview questions that could come up:

• Tell me about a time when you had to handle a challenging situation while maintaining a high level of customer service.
• Can you describe a scenario where you had to collaborate with others to resolve a security issue?
• How do you prioritize tasks when you have multiple responsibilities during an event?
• What strategies do you use to maintain vigilance and stay focused during long shifts?
• How would you approach monitoring a large crowd for suspicious activity while also ensuring customer engagement?
• What specific experience do you have with security technology, such as CCTV systems or emergency response protocols?
• How do you ensure effective communication with your team and supervisors during an incident?
• Imagine you are patrolling an area and notice suspicious activity. How would you proceed?
• If faced with a situation where an emergency alarm has been triggered, what steps would you take to ensure safety?
• Why do you want to work at Andy Frain Services, and how do you see yourself contributing to its mission?
• What values do you think are important in maintaining a positive work culture at a security company?
• Do you have any questions about the team or the specific expectations for this role?