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Job Analysis:
The Level II Unarmed Security Officer position at TriCorps focuses primarily on ensuring the safety and security of the El Paso Zoo and other related locations. The individual in this role will monitor premises, deter trespassing, and ensure compliance with rules and regulations for staff and visitors. Beyond mere surveillance, this role involves active patrolling and customer interaction, which indicates a need for strong communication and interpersonal skills. The requirement for a Texas Level 2 Security License underscores the importance of basic legal and procedural knowledge in executing security duties. Success in this position will likely be reflected in the officer's ability to maintain a safe environment while providing excellent customer service and effective conflict resolution, tackling the common issue of balancing safety with a positive visitor experience. Problem-solving capabilities, particularly in dealing with trespassing incidents or customer conflicts, will be crucial. Regular assessments may hinge on effective incident reporting and how well potential security breaches are mitigated, suggesting that clear documentation and communication skills are vital.
Company Analysis:
TriCorps operates within the security and technology industry, positioning itself as a reputable provider of integrated security solutions. With a foundation rooted in military and law enforcement, the company emphasizes expertise and reliability—a crucial aspect in fostering trust from clients and partners. Being privately held, TriCorps enjoys a continuity of ownership and management philosophy, which likely translates into stability and a culture that prioritizes long-term relationships over short-term profits. The firm's values are anchored in professionalism and a commitment to delivering tailored services, impacting how security personnel like the Level II Officer engage with their duties and clients. The company employs over 1,000 security officers across various states, indicating that this role is part of a broader team focused on operational excellence. The emphasis on training and support from experienced leadership suggests opportunities for professional growth and skill development, making the position attractive for those looking to advance in the security field. Given TriCorps' tailored service mission, the role will heavily align with strategic objectives focused on client satisfaction and maintaining a safe environment.