Okay, I've searched for part-time Security Officer roles in Shelby, MI, requiring a high school diploma and prior customer service experience, as well as those providing training in crisis prevention and non-violent crisis intervention. I found 15 positions that match your criteria.

Sure. Here's the analysis:

Job Analysis:

The Security Officer position at Trinity Health is fundamentally about creating and maintaining a safe and secure environment for patients, staff, and visitors in a fast-paced healthcare setting. This role is essential to upholding hospital policies and local ordinances while being approachable and maintaining a calm presence, especially in distressing situations. The primary responsibilities include managing disorderly behavior through non-violent crisis intervention, assisting with patient restraints, and providing guidance throughout the hospital—tasks that highlight the dual focus on safety and customer service. Candidates will need robust communication skills to effectively de-escalate tense situations and a strong sense of observation to detect and articulate security incidents. Success in this role will be characterized by the ability to swiftly respond to alarms, engage effectively with diverse populations, and contribute positively to the team dynamic, all while reflecting the organization’s commitment to compassionate care. The need for training in various security techniques and crisis management emphasizes the complexity and gravity of the responsibilities involved—this is not just about enforcing rules but fostering a welcoming atmosphere underpinned by safety.

Company Analysis:

Trinity Health is positioned as one of the largest not-for-profit Catholic health care systems in the U.S., which highlights its commitment to community-focused health service and accessibility. This backdrop suggests that those in roles like the Security Officer must not only prioritize safety but also embody the core values of dignity and compassion when interacting with patients and families. The culture likely encourages collaboration, as seen in the emphasis on teamwork among security officers and healthcare staff. Given Trinity Health's extensive network and large number of employees, the Security Officer role provides an opportunity to have a visible impact on safety protocols within a complex organizational structure, potentially elevating one’s career within healthcare security. The part-time nature of the role allows for flexibility, catering to individuals looking for a foothold in the critical field of health security while contributing to the larger mission of delivering compassionate care. The need for various training certifications further indicates that this organization values preparedness and professional development, aligning with the growing trends in healthcare for more well-rounded and rigorously trained security personnel.

Absolutely. Here are some mock interview questions that could come up:

• Tell me about a time when you had to de-escalate a tense situation. What approach did you take, and what was the outcome?
• Can you describe an experience where you worked with a diverse team? How did you ensure effective communication and collaboration?
• Provide an example of a time you had to make a quick decision under pressure. What was the situation, and how did you handle it?
• What strategies would you implement to maintain a safe environment in a hospital setting while still being approachable to visitors?
• How would you approach a situation where a patient became combative? What steps would you take to manage the scenario safely?
• If you noticed suspicious behavior while patrolling, how would you report it and ensure the situation is handled appropriately?
• Imagine you are responding to a security alarm and find a situation that requires immediate attention. How would you prioritize your actions?
• If faced with a conflict between hospital policy and a visitor's demands, how would you navigate the situation?
• Why are you interested in working at Trinity Health, and how do you think your background aligns with our mission and values?
• What do you understand about the importance of safety and security in a healthcare environment like Trinity Health?
• How do you see your role as a Security Officer contributing to the overall patient experience?
• What do you think is the most challenging aspect of being a Security Officer in a hospital, and how would you prepare to address it?
• What questions do you have about the training programs you would participate in as part of this role?
• Can you share any previous experience you have with specific security equipment or security software?