MP: Wired for HR is seeking a Senior Account Coordinator to join their team in Lafayette, IN. The role involves managing client accounts and providing exceptional customer service in payroll and HR solutions.
About the Role
As a Senior Account Coordinator, you will be responsible for managing a list of payroll clients, collaborating with ADP for service delivery, troubleshooting client inquiries, and educating customers on using ADP RUN. You will also assist with payroll support, document customer interactions, and seek process improvement opportunities while contributing to team meetings.
About You
Required:
ADP RUN experience is a must.
Associates degree required; Bachelor's degree preferred or equivalent experience.
2 to 4 years of experience in payroll and customer service.
Strong interpersonal and customer service skills.
Excellent time management skills and ability to prioritize tasks.
Preferred:
Demonstrated willingness to assist with ad-hoc projects.
Positive attitude and willingness to help team members.
Ability to learn technology quickly through instruction and self-training.
Attention to detail and results-oriented.
Benefits
Competitive salary commensurate with experience.
Comprehensive benefits package including health insurance with an FSA option.
Retirement plans, paid time off, and wellness benefits.
Opportunities for professional development and growth.
MP: Wired for HR
MP: Wired for HR combines proven Human Capital Management (HCM) software with expert-driven HR services, professional talent acquisition, and white-glove support to help small and mid-sized companies optimize their HR function.
Company Size: 51-200 employeesHuman Resources Services