Senior Account Manager- Commercial Insurance (Remote)
$80k/y-$105k/y
a day ago
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RemoteFull-timeSenior
Summary
Insurance Office of America is seeking a Senior Account Manager - Commercial Insurance to join their team remotely. The role involves managing an assigned book of business, ensuring account retention, and supporting new business.
About the Role
As a Senior Account Manager, you will be responsible for coordinating day-to-day administrative and customer service activities, resolving complex issues, and serving as a subject matter expert for the account management team. Key responsibilities include maintaining technical competence, leading the account management team, handling customer service requests, managing policy expirations and renewals, conducting client research, and ensuring data accuracy in agency management systems.
About You
Required:
- 5+ years of account management experience, or 7+ years in the insurance industry.
- Thorough knowledge of insurance brokerage and client needs.
- Required active licensing; professional designation (CIC or equivalent) preferred.
- Strong analytical, problem-solving, and decision-making skills.
- Exceptional customer service, communication, multitasking, and organizational skills.
- Proficiency in MS Office (Outlook, Word, Excel).
- High School Diploma (or equivalent).
Benefits
- Competitive salaries and bonus potential.
- Company-paid health insurance.
- Paid holidays, vacations, and sick time.
- 401K with employer match.
- Employee stock plan participation.
- Professional growth and career progression opportunities.
- Respectful culture and work/family life balance.
- Community service commitment.
- Supportive teammates and a rewarding work environment.
Insurance Office of America
Insurance Office of America (IOA) is the fourth largest privately held insurance brokerage in the United States. Founded in 1988, IOA is a recognized leader in providing property and casualty, employee benefits, and personal lines insurance and risk management solutions as well as insurtech innovation. Headquartered in Longwood, Florida, part of the greater Orlando community, IOA has more than 1,300 associates located in over 60 offices in the U.S. and United Kingdom. For more information, visit www.ioausa.com.
Pensacola, FL