Senior Account Manager
$80k/y-$90k/y
Fuel Cycle16 hours ago
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OnsiteFull-timeMid
Summary
Fuel Cycle is seeking a Senior Account Manager to join their team in Los Angeles or New York City. The role involves managing client relationships, ensuring satisfaction, and maintaining renewal health for Minimal Motion accounts.
About the Role
As a Senior Account Manager, you will be responsible for executing and managing renewals for your assigned accounts, collaborating with the Director to ensure readiness and alignment. You will guide clients on platform use and best practices, support project execution, and maintain strong relationships with internal teams to ensure high-quality deliverables.
About You
Required:
- 2–4 years of experience in Account Management, Customer Success, or Client Services within a SaaS or Market Research environment.
- Proven ability to manage ongoing client communications and maintain positive working relationships.
Preferred:
- Experience in market research fundamentals or working with research tools.
- Familiarity with Salesforce, ChurnZero, or similar tools.
Benefits
- Comprehensive Health Coverage: Medical, dental, and vision insurance plans.
- 401(k) with Company Match: Plan for your future with our retirement savings program.
- Equity Purchase Option: Participate in Fuel Cycle’s long-term success.
- Flexible Work Schedule: Empowering you to balance life and work.
- Generous Time Off: 15 vacation days and 7 sick days per year, 12 company holidays, and 4 floating holidays.
- Paid Parental Leave: Time to bond with your growing family.
- Monthly Internet & Phone Stipend: Support for remote work setup.
- Wellness & Lifestyle Perks: Access to tools like Rightway, Headspace, Peloton, and more.
- Team Connection Perks: Weekly community lunches, refreshments, and snacks at our LA & NY headquarters.
Fuel Cycle
Fuel Cycle accelerates decision-making for iconic brands. We don’t just help you make decisions – we make them faster, smarter, and with precision. Unlock the insights you need to launch groundbreaking products, dominate customer acquisition, and outpace the competition. With the Research Engine driving the most powerful insights communities, brands connect with their audiences at a deeper level, extracting bold, actionable insights that fuel fearless business moves.
Los Angeles, CA