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Job Analysis:
The Senior AdTech Solutions Manager at Jellyfish is fundamentally focused on leveraging their expertise in Google Marketing Platform (GMP) tools to onboard, support, and enhance client relationships. This role integrates technology with client service, highlighting the importance of technical proficiency alongside consultative skills. Core responsibilities include not just technical troubleshooting of platforms like SA360, CM360, and DV360, but also leading client demos and offering tailored recommendations to promote product adoption. Successful candidates will encounter challenges such as deciphering complex integrated product questions and managing client queries within strict SLAs, necessitating a proactive approach to both problem-solving and relationship management. Overall, success in this role is measured through effective client onboarding, training junior staff, and ultimately driving both client satisfaction and product utilization.
Company Analysis:
Jellyfish operates in a dynamic and competitive digital marketing landscape, positioning itself as an innovative player merging technology, data expertise, and creative solutions. This environment is reflective of a broader trend toward digital transformation, making the role of Senior AdTech Solutions Manager integral to both client and company success. The company's culture, based on collaboration, diversity, and personal growth, suggests a workplace that values innovative thinking and empowers employees to contribute uniquely to the team. This culture aligns well with the role, as the candidate will collaborate cross-functionally and engage closely with clients, enhancing the importance of soft skills and the ability to build relationships. As a part of the Global Partnerships capability, this role is strategically crucial for Jellyfish’s growth and client retention, indicating that a candidate must not only fit this collaborative culture but also embody a consultative sales approach to navigate the complexities of digital marketing needs.