Senior Analytics Engineer
$192.4k/y-$223.6k/y
Intercoma day ago
Highlight
HybridFull-timeSenior
Summary
Intercom is seeking a Senior Analytics Engineer to join their team in San Francisco, CA. The role involves designing, building, and managing scalable data pipelines and ELT processes to support a robust, analytics-ready data platform.
About the Role
As a Senior Analytics Engineer, you will collaborate with engineering, analytics, and business teams to understand data needs and ensure accurate, insightful data solutions. You will lead initiatives in data model development, data quality ownership, and warehouse management. Your responsibilities will also include conducting in-depth data analysis, streamlining data collection processes, and creating scalable solutions to meet evolving organizational needs.
About You
Required:
- Advanced SQL skills with a preference for well-architected data models and optimized query performance.
- Familiarity with the modern data stack, including DBT and Snowflake.
- Excellent communication skills to explain technical concepts to various audiences.
Preferred:
- Exposure to Apache Airflow or other DAG frameworks.
- Experience with visualization/business intelligence platforms like Tableau or Looker.
- Familiarity with operational tools and business systems such as Google Analytics, Marketo, Salesforce, Segment, or Stripe.
- Basic knowledge of Python.
Benefits
- Competitive salary and meaningful equity.
- Comprehensive medical, dental, and vision coverage.
- Regular compensation reviews.
- Flexible paid time off policy.
- Paid Parental Leave Program.
- 401k plan & match.
- In-office bicycle storage.
- Fun events for employees and their families.
Intercom
Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. Our AI-first platform is built on a single AI system, with two major components that will allow you to deliver the remarkable customer service you’ve spent decades striving for: Fin AI Agent: The human-quality AI agent that works with any Helpdesk Intercom Customer Service Platform: The AI-first platform trusted by thousands of support leaders. Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom believes there's a new way to do customer service.
San Francisco, CA