Senior Associate, Client Service
BNY3 days ago
Highlight
OnsiteFull-timeMid
Summary
BNY is seeking a Senior Associate, Client Service to join their Global Payments & Trade Client Services team in Pittsburgh, PA or Lake Mary, FL. The role focuses on providing exceptional client service and support.
About the Role
As a Senior Associate, Client Service, you will act as the primary point of contact for client inquiries, ensuring timely responses and adherence to service levels. You will meet productivity targets, escalate issues as necessary, and contribute to the transformation agenda for Global Client Service. Additionally, you will develop a strong understanding of BNY standards and the Global Payments & Trade product suite to effectively address client needs.
About You
Required:
- Bachelor's degree or equivalent combination of education and experience in Banking/Financial.
- 3-7 years of total work experience, preferably in an operational area or client services.
- Strong communication skills, both written and verbal.
- Ability to multitask and adapt to changing environments.
Preferred:
- Self-motivated with a client-centric focus.
- Experience in a fast-paced client service environment.
Benefits
- Highly competitive compensation and benefits package.
- Access to flexible global resources and tools for personal and professional growth.
- Generous paid leaves, including paid volunteer time.
BNY
We help make money work for the world — managing it, moving it and keeping it safe. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investable assets. Today we help over 90% of Fortune 100 companies and nearly all the top 100 banks globally access the money they need. For more than 240 years we have partnered alongside our clients to create solutions that benefit businesses, communities and people everywhere. Follow BNY on Instagram & X: @BNYglobal
Pittsburgh, PA