Okay, I've searched for Senior Associate or Product Owner roles in Phoenix, AZ within the travel and digital product management industry, requiring 5+ years of experience, and with full-time schedules. I have found 87 positions for you.

Sure. Here's the analysis:

Job Analysis:

This Senior Associate - Digital Product Management role at American Express is fundamentally about steering digital product lifecycles within the Travel and Lifestyle Services division, with a focus on enhancing the online experiences of card members globally. Beyond routine product ownership, the role requires a delicate balancing act between strategic vision—anticipating evolving market and customer needs—and tactical execution, including backlog prioritization and scrummaster-like facilitation across multiple agile teams. The emphasis on cross-functional coordination suggests the candidate must thrive in a complex, matrixed environment that involves partnering closely with designers, developers, analysts, stakeholders, and even external vendors. Technical competence is paramount, not just in managing features but understanding APIs, data structures, and platform services to enable sound decision-making and innovation. The specialist travel industry knowledge coupled with experience in big data environments indicates that success hinges on both domain expertise and analytical rigor, ensuring the product drives tangible business outcomes with a customer-first mentality. Navigating ambiguity, resolving competing priorities, and driving change with an assertive yet collaborative approach are underlying expectations. Within the first 6 to 12 months, a successful candidate will demonstrate the ability to deliver prioritized features on time, build strong partnerships, and embed analytics into product decisions, laying the groundwork for continuous innovation and broad market adaptation.

Company Analysis:

American Express stands as a venerable leader in financial services and travel, deeply rooted in over 175 years of innovation, resilience, and customer-centric values. Its status as a global payments titan with a powerful brand presence lends substantial weight and resources to its Travel and Lifestyle Services unit. Operating in this milieu means the Senior Associate is joining a company that values legacy but relentlessly pursues innovation—requiring employees who can blend respect for proven practices with a drive to evolve digital experiences. The culture is likely mission-driven and collaborative, inspired by a strong ethos of backing customers and colleagues alike; this creates an environment where thoughtful leadership behaviors and relationship-building are critical. The hybrid work model and investment in holistic well-being also speak to a contemporary, flexible culture that values sustained high performance balanced with personal wellness. Strategically, this role is pivotal to advancing Amex's competitive edge in travel digital offerings, scaling agile product capabilities, and ensuring seamless, data-informed experiences for a diverse, global customer base. Visibility to leadership will likely come through delivery impact and stakeholder management, positioning this role as a key connector and driver in a complex organizational ecosystem.

Absolutely. Here are some mock interview questions that could come up:

• Behavioral: Tell me about a time when you had to manage conflicting priorities between stakeholders in a fast-paced product development environment. How did you ensure alignment and progress?
• Behavioral: Describe an instance where you identified a gap or opportunity in a product and successfully persuaded your team or leadership to pursue it. What was your approach?
• Behavioral: Give an example of how you handled working with cross-functional teams including technical and non-technical members to deliver a complex product feature.
• Behavioral: Share a time you faced a significant roadblock during a product release. How did you address it and what was the outcome?
• Technical: How do you approach prioritizing backlog items when balancing customer needs, business goals, and technical constraints?
• Technical: Can you walk me through your experience working with APIs (RESTful or SOAP) and how that has informed your product decisions or feature designs?
• Technical: Describe how you have used analytics or data-driven insights to influence product strategy or to optimize features post-launch.
• Technical: How familiar are you with the SAFe framework, and how would you apply it to coordinate multiple scrum teams delivering a product increment?
• Situational: Imagine you receive conflicting feedback from a key market and internal analytics about a feature’s importance. How would you resolve this discrepancy?
• Situational: If a critical feature is delayed due to technical issues close to release, how would you communicate and manage expectations with stakeholders and customers?
• Situational: You're tasked with evangelizing a new digital travel product internally. How would you build consensus and enthusiasm across diverse teams?
• Company Fit/Motivation: Why are you interested in joining American Express specifically, and how does our commitment to "backing customers and colleagues" resonate with you?
• Company Fit/Motivation: How do your prior experiences and values align with our focus on innovation within a heritage brand operating in a fast-evolving digital landscape?
• Company Fit/Motivation: American Express emphasizes holistic well-being and career growth. How do you see these elements impacting your success in this role?
• Questions for Interviewer: How does the Digital Product Management team measure success for new feature launches within the Travel and Lifestyle Services division?
• Questions for Interviewer: Can you describe the typical collaboration process between product management, engineering, design, and analytics teams here?
• Questions for Interviewer: What are the biggest challenges the Travel and Lifestyle Services digital products are currently facing, and how would this role contribute to overcoming them?