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Job Analysis:
The Senior Business Analyst - Dashboard Lead role at Optum is fundamentally designed to enhance health outcomes through effective analytics and data-driven decision-making in the context of government health services. The core purpose is to manage relationships with state and federal government executives concerning Medicaid projects while ensuring that all project deliverables, specifically related to dashboards and analytics, are completed efficiently and within set timelines. This involves not only gathering technical and business requirements but also creating and maintaining essential documentation that aligns with operational needs. Successful candidates will need to navigate a complex matrix environment, requiring exceptional communication skills to ensure alignment across diverse teams and stakeholders. Challenges may arise from ambiguity in client needs or inter-departmental dependencies, making the ability to prioritize and manage multiple demands essential. Additionally, success in this role will likely be measured by the accuracy, efficiency, and quality of deliverables, as well as the stakeholder satisfaction reflected in KPIs and SLAs related to project deliverables.
Company Analysis:
Optum, a division of UnitedHealth Group, operates within a dynamic and complex healthcare environment aimed at redefining how health services are delivered, focusing on making care accessible and affordable. This positioning as a forward-thinking leader in health analytics not only infuses a sense of purpose into the work culture but also reinforces adaptability and innovation. The company values diversity and inclusion, indicating a work environment where varied perspectives are seen as strengths that drive creative solutions—a critical factor for a role that necessitates cross-functional collaboration. The Senior Business Analyst will likely function as both an individual contributor and a connector amongst teams, having substantial influence over project outcomes and visibility with leadership. This role is strategically aligned with goals of enhancing Medicaid services, thereby contributing to broader initiatives in health equity and operational excellence. Candidates seeking to thrive within Optum should embody a sense of urgency coupled with strategic thinking, and be prepared to actively engage with a variety of stakeholders to facilitate impactful health-related outcomes.