Okay, I've searched for Senior Business Analyst roles in the insurance industry within the United States, full-time positions, requiring 7+ years of experience and expertise in P&C agency operations. I have found 73 positions for you.

Sure. Here's the analysis:

Job Analysis:

The Senior Business Analyst (P&C Agency Operations) role at COVU is fundamentally about bridging deep domain expertise in independent property and casualty insurance agency operations with modern product development in a startup environment leveraging AI and automation. This person is hired to thoroughly understand and map complex agency workflows—across servicing, billing, renewals, endorsements, accounting, and carrier communications—and translate those real-world processes into crystal-clear, actionable product requirements. These requirements then empower engineering and product teams to build scalable, automated solutions that improve efficiency and user experience. The role demands not only mastery of the technical skills involved in creating workflow diagrams and user stories but also the ability to navigate ambiguity, drive cross-functional collaboration, and lead Agile ceremonies in a fast-moving context. Success means rapidly identifying inefficiencies, envisioning optimized future workflows, writing precise documentation, and continually validating product delivery against expectations, all while communicating effectively with a diverse blend of practitioners and technologists.

Company Analysis:

COVU positions itself as a tech-driven disruptor within the traditional insurance agency landscape, aiming to transform how independent agencies operate by leveraging AI, automation, and smart product design. This venture-backed startup environment is high-growth and innovation-centric, balancing deep industry knowledge with cutting-edge tech application. The company culture likely prizes agility, proactive problem-solving, and a strong collaborative spirit, especially given the emphasis on cross-functional teamwork and rapid iteration with product and engineering teams. For a Senior Business Analyst, this means thriving in a fast-paced, entrepreneurial atmosphere where ownership, communication, and adaptability are critical. Strategically, this role feeds directly into COVU’s mission to deliver superior agency workflows that increase productivity and profitability, making it a cornerstone hire to scale and refine their platform offerings as they grow their footprint in a competitive market.

Absolutely. Here are some mock interview questions that could come up:

• Behavioral: Tell me about a time when you identified a significant inefficiency in a P&C agency workflow and how you approached redesigning it.
• Behavioral: Describe an occasion when you had to reconcile conflicting requirements from operations and engineering teams. How did you manage the situation?
• Behavioral: Give an example of when you facilitated a cross-functional workshop or sprint planning session. What challenges did you face and how did you ensure alignment?
• Behavioral: Share a situation where you had to learn a new technical tool or methodology quickly to support a product initiative. How did you ensure your learning translated into effective outcomes?
• Technical: How do you approach mapping complex insurance agency processes and ensuring that your documentation is precise and actionable for engineering teams?
• Technical: What experience do you have writing user stories with acceptance criteria for AI-driven automation tools, and how do you handle requirements that involve emerging technologies?
• Technical: Can you explain your process for validating that developed product features align with the scoped workflows and requirements? How do you participate in QA and UAT effectively?
• Technical: Discuss your familiarity with tools like Jira, Confluence, Lucidchart, or Figma and how you use them to collaborate and document requirements within an Agile team.
• Situational: Imagine you discover during sprint execution that a workflow you documented is infeasible to automate as originally planned. How would you handle this with your team?
• Situational: Suppose a new carrier integration significantly changes the billing and endorsements process mid-project. How would you ensure the team adapts while managing timeline expectations?
• Situational: A product manager and the operations head disagree about prioritizing features to improve agency workflows. How do you mediate and support decision-making?
• Company Fit: What attracts you to COVU’s mission of disrupting traditional insurance agency operations, and how do you see your experience contributing to that goal?
• Company Fit: COVU emphasizes AI and automation to unlock agency efficiencies. How comfortable are you with adopting emerging technologies in your workflow analysis and documentation?
• Questions for Interviewer: How does the product team currently incorporate feedback from actual agency operations into the development cycle?
• Questions for Interviewer: What are the biggest challenges COVU faces when integrating new agency workflows into your AI-powered platform?
• Questions for Interviewer: How does COVU envision the role of this Senior Business Analyst evolving as the company scales its product and customer base?