Search for Sr. Business Systems Administrator roles, specifically remote, with at least 3 years of experience, focusing on Salesforce administration, and offering a salary range of $87,000 to $97,600.

Okay, I've searched for Sr. Business Systems Administrator roles that are 100% remote, require at least 3 years of experience focusing on Salesforce administration, and offer a salary range of $87,000 to$ 97,600. I found 112 positions that match your criteria.

Sr. Business Systems Administrator

Remote

3 years + Experience

Salesforce Administration

$87000+

$97600-

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The primary purpose of the Sr. Business Systems Administrator role is to optimize and manage the Salesforce platform, ensuring effective support for business operations at ClearCaptions. This involves overseeing system configurations, user management, and workflow enhancements that directly impact efficiency and productivity across various departments such as Sales and IT. The role demands a strategic mindset to identify automation opportunities and process improvements that can streamline operations and facilitate better communication within the team. Candidates will likely face challenges related to troubleshooting integration issues and translating business needs into technical Salesforce solutions. Success in this role will look like a well-maintained Salesforce environment that not only meets user needs but also adapts to evolving business requirements, ultimately contributing to a seamless user experience and enhanced operational capabilities.

Company Analysis:

ClearCaptions operates in the assistive technology sector, focusing on improving communication for seniors and individuals with hearing loss. As a growing and mission-driven company, its commitment to delivering innovative and user-friendly technology highlights the importance of the Sr. Business Systems Administrator in adapting and optimizing business systems to support these goals. The company culture, inferred from its values of integrity, accountability, and collaboration, likely fosters a supportive environment for people who thrive on problem-solving and collective growth. This role, being remote, requires strong self-management and communication skills, as the individual will coordinate closely with teams and stakeholders across different locations. The strategic alignment of this position aligns with the organization's objective to enhance efficiency and improve the customer experience, suggesting the role is critical to scaling operations sustainably as the company grows.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to troubleshoot a significant issue with a Salesforce integration. What steps did you take to resolve it?
Can you describe an experience where you implemented a Salesforce customization that resulted in improved efficiency for a team?
How do you prioritize competing requests from multiple departments when it comes to system updates or changes?
Describe a challenging situation in which you had to explain technical issues to non-technical stakeholders. How did you ensure they understood the problem and the proposed solution?
How would you approach identifying areas within Salesforce that could benefit from automation? What tools and strategies would you employ?
What steps would you take to ensure compliance with industry regulations while administering Salesforce?
Imagine you are faced with a sudden increase in user inquiries about Salesforce functionalities. How would you handle this situation to ensure timely support for all users?
If a new feature in Salesforce is not performing as expected after a rollout, what process would you follow to address the problem?
Why do you want to work at ClearCaptions specifically? What about our mission resonates with you?
How do you see your skills and experiences aligning with the core values of integrity and collaboration that ClearCaptions prioritizes?
What do you believe are the most critical challenges facing companies in the assistive technology sector today?
What resources would you leverage to stay updated on best practices and changes in Salesforce administration?
Are there any specific projects or improvements you would want to initiate within your first few months in this role?
What have you learned from previous remote work experiences that you believe would contribute to your success in this remote position?

Job Details

Overview Company

Senior Business Systems Administrator

$87.1k/y-$97.6k/y

Lensa

20 days ago

Highlight

RemoteFull-time3+ yearsSenior

Summary

ClearCaptions is seeking a Sr. Business Systems Administrator (100% Remote) to support and optimize business operations with a focus on Salesforce administration.

About the Role

As a Sr. Business Systems Administrator, you will manage, optimize, and enhance the Salesforce platform, oversee day-to-day operations, develop configurations, and identify automation opportunities. You will collaborate with various teams to streamline workflows, troubleshoot integration issues, and provide technical support. Additionally, you will administer the RingCentral call center platform, develop training materials, and ensure system performance and compliance.

About You

Required:

Minimum 3 years' experience as a Salesforce Administrator.
Salesforce Administrator Certification (ADM-201).
Proven experience as a Business Systems Administrator or similar role.
Experience with user management, permission sets, profiles, and role hierarchy.
Ability to troubleshoot issues and optimize system performance.
Experience with third-party integrations and APIs.
Knowledge of Salesforce Sales Cloud, Service Cloud, and Experience Cloud.
Familiarity with data migration, import/export tools (Data Loader), and reporting tools.
Excellent verbal and written communication skills.
Self-starter with strong organizational and time management skills.

Preferred:

Experience working in a call center, customer service, or sales-driven organization.
Knowledge of quality assurance processes and experience in conducting UAT.
Familiarity with Jira for tracking and managing tasks.

Benefits

Comprehensive benefits package available at clearcaptions.com/careers.
Final compensation based on qualifications, experience, and business needs.

Lensa

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United States