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Summary
About the Role
About You
- Bachelor’s Degree in Business/Communications or 10 years of professional experience.
- Prior Customer Service Management experience.
- Excellent communication skills, both written and verbal.
- Attention to detail.
- Excellent organizational skills.
- Proficiency in Excel, Word, and Microsoft Outlook.
- Process driven mindset.
- Ability to work independently for long periods.
- Effective team leadership and decision-making skills.
- Strong coaching and development mindset.
- Skilled in professional written and oral communication.
Benefits
- Competitive salary range of $140k–$150k.
- Comprehensive benefits package.
Betacom 5G-as-a-Service is the industry’s first fully managed private wireless service. Our unique offering is a turnkey solution where we plan, design, build and operate the network with our state-of-the-art cloud-based solution, and we do it all in-house. At the heart of Betacom 5GaaS is its modern NOC – what we call our Security and Service Operations Center (SSOC) – a highly secure command and control center. We’ve applied artificial intelligence and machine learning to dynamically respond to trouble, and have a staff of technical experts who use these next-gen tools to proactively monitor and manage our customers private wireless network end-to-end. For transportation hubs like airports seeking efficiency, in manufacturing facilities that need reliable robotics, in warehouses that require logistics automation, in large retail environments that need flexible store layouts and computer vision for consumer insights – these are the businesses that can benefit from a managed private wireless service. We’ll focus on your network so you can focus on your business. 5G does indeed start here.