Senior Customer Success Architect
Amplitudea year ago
Highlight
RemoteFull-time5+ yearsSenior
Summary
Amplitude is seeking a Senior Customer Success Architect to join their team in Boston, Massachusetts. The role involves providing guidance on data management and consultative support on customer taxonomy and tech stack.
About the Role
As a Senior Customer Success Architect, you will serve as a trusted technical advisor for customers, mastering Amplitude products to provide strategic consultation in taxonomy design, instrumentation, and data governance. You will guide customers in integrating Amplitude into additional data flows and business processes, gather and report trends and customer insights, and collaborate cross-functionally to improve data management experience.
About You
Required:
- At least 5 years of customer-facing technical experience with a demonstrated record of successfully engaging with enterprise accounts.
- Competent in programming languages and concepts that underpin modern web and mobile development (e.g., SQL, JavaScript, Java, Python, Android, iOS, RESTful APIs).
Preferred:
- Prior experience working with SaaS solutions in domains such as product analytics, digital marketing, A/B testing, business intelligence, customer data platforms, data warehouses/pipelines, or integration partners.
Benefits
- Excellent Medical, Dental, and Vision insurance coverages with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans.
- Flexible time off, paid holidays, and more.
- Generous stipends for wellness, commuter transit/parking, learning and development, home office equipment, and more.
- Excellent Parental benefits including 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support.
- Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only).
- Employee Stock Purchase Program (ESPP).
We help companies unlock the power of their products. ⚡
• Join the team: http://amplitude.com/careers • Join the community: http://community.amplitude.com • Join our user groups: https://community.amplitude.com/p/groups
Boston, MA