Senior Customer Success Operations Manager
CompanyCamHighlight
Summary
About the Role
About You
- 5–7 years of experience in Customer Success Operations, Revenue Operations, Sales Operations, or similar roles within a B2B SaaS or high-growth technology company.
- Strong experience designing and optimizing customer lifecycle processes in subscription-based businesses.
- Hands-on expertise with Salesforce and Customer Success platforms such as Gainsight, ChurnZero, Totango, or similar tools.
- Bachelor's degree in Business, Finance, Analytics, or related field.
- Experience implementing automation, workflow optimization, and scalable operational frameworks.
- Strong analytical skills with the ability to define KPIs, build dashboards, and translate data into strategic insights.
- Proven ability to lead complex operational initiatives from concept through execution.
Benefits
- Starting salary range of $123k–$143k based on experience.
- Meaningful equity and other benefits.
CompanyCam is a photo solution that gives you a fully organized photo feed for your business. Now you can see and manage your jobs from anywhere. CompanyCam was created by contractors for contractors. We know the headache that comes with phone call after phone call trying to nail down plans and keep everyone on the same page. It’s frustrating and time consuming and if we don't have time for it, neither do you. That’s why we created CompanyCam. You and your team can take unlimited photos—all of which are location and time-stamped, sent to the cloud, and stored securely—meaning you can access any project, anytime, anywhere. You can’t be everywhere at once, but with CompanyCam you can see every photo your team takes the instant it’s taken. Whether you’re in the office, in your truck, or on the toilet—you can know exactly what’s getting done across your company. Visit companycam.com for more information and pricing.