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Job Analysis:
The Senior Data Analyst, Fraud (SMB) role at Remitly is fundamentally focused on employing data analysis and data science methodologies to enhance risk management and mitigate fraud risks specifically within the Small and Medium Business (SMB) segment. This responsibility isn't merely about analyzing figures; it involves understanding fraud systems and how they interconnect with the customer experience to streamline processes for legitimate users while preventing fraudulent activities. A key aspect involves working cross-functionally with various stakeholders—program managers, engineers, analysts, and product designers—indicating a need for strong collaboration and communication skills as well as a deep understanding of both internal systems and the wider business objectives. This role will require the incumbent to actively engage in problem-solving, crafting hypotheses for product features to gauge their efficacy, indicating a need for creativity alongside analytical rigor. Success in this position would reflect in optimized metrics evaluating fraud management systems and improved customer satisfaction outcomes, fostering Remitly’s growth in the lending market.
Company Analysis:
Remitly occupies a significant niche in the international payments sector, positioning itself as a technology-driven disruptor with a strong commitment to transforming financial services for greater accessibility across borders. This growth-oriented environment suggests a culture that values innovation and performance, where employees like the Senior Data Analyst play a crucial role in driving strategic objectives. Given the company’s emphasis on mindful control measures to combat fraud while enhancing customer experience, it’s likely that the organization fosters a proactive approach toward service improvement and customer-centricity. With the role reporting to the Director of Risk Analytics, the analyst will likely enjoy a mix of autonomy and visibility, which can enhance their professional growth. The role is thus integral to Remitly's overarching mission of delivering fast and accessible financial services and will likely contribute directly to product roadmaps that align with this vision—making the role both impactful and pivotal to the company's future.