Search for Senior Desktop Administrator roles in Bloomington, MN, focusing on full-time positions with at least 3 years of experience in Microsoft technologies, while also requiring strong customer service skills.

Okay, I've searched for Senior Desktop Administrator roles in Bloomington, MN, specifically full-time positions requiring at least 3 years of experience in Microsoft technologies and strong customer service skills. I have found 12 positions for you.

Senior Desktop Administrator

Bloomington, MN

Full Time

3 years + Experience

Microsoft technologies

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The Senior Desktop Administrator role at United Bankers' Bank (UBB) is fundamentally centered on bolstering the organization's IT backbone and enhancing user experiences across various departments. This position is integral in ensuring that all network devices, from servers to workstations, are effectively installed, updated, and supported, thus maintaining operational efficiency. The role requires proactive engagement with cross-functional teams, driving initiatives aimed at service quality and productivity. Candidates can expect to face challenges such as troubleshooting diverse hardware and software issues while also navigating the complexities of user needs within a multi-vendor environment. Success in this role is measured by the ability to respond rapidly to internal service requests, innovate effective solutions to anticipated problems, and contribute to the overall technical mentorship of the team, ensuring a reliable and efficient IT service ecosystem within UBB's mission-focused corporate culture.

Company Analysis:

United Bankers' Bank represents a unique niche within the financial services industry as the nation's first bankers' bank, primarily serving the interests of community banks. This positioning reflects a commitment to innovation and competitive support for its clients against larger banking institutions. UBB's culture seems to be grounded in the fundamental principles of teamwork, customer success, and technological advancement. The Senior Desktop Administrator will need to thrive in this collaborative and innovative environment, drawing on both technical know-how and soft skills to foster positive interactions across teams. The role is likely to be strategically significant; it not only ensures the smooth operation of IT services but also contributes to the bank's broader mission of enhancing community banking. With an emphasis on operational excellence and proactive service, this position aligns closely with UBB's values, placing the successful candidate in a vital position for personal growth and professional impact within the organization.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Describe a challenging technical issue you resolved in a previous role. What steps did you take to resolve it?
Can you tell me about a time when you had to mentor a less experienced colleague? How did you approach this situation?
Have you ever had to manage multiple IT projects simultaneously? How did you prioritize your tasks?
What experience do you have with Active Directory management? Can you walk us through a specific task you performed using it?
How do you typically approach troubleshooting a network issue? Can you provide an example?
What software or tools do you find most effective for managing IT assets? Why?
Imagine a situation where a critical system outage occurs during peak business hours. What immediate actions would you take?
You notice a recurring problem with a software application that affects multiple users. How would you go about identifying and resolving this issue?
Why do you believe your experience aligns with the needs of UBB as a bankers' bank?
What interests you most about working at United Bankers' Bank?
How do you stay updated with the ever-evolving technologies in desktop administration?
Since UBB emphasizes community bank interests, how do you see a role like this supporting those goals?
What technical certifications do you hold, and how do you ensure they remain current?
What questions do you have for us about our IT department's current challenges?

Job Details

Overview Company

Senior Desktop Administrator

$24.50/h-$27.50/h

United Bankers' Bank

7 days ago

Highlight

HybridFull-time3+ yearsSenior

Summary

United Bankers' Bank is seeking a Senior Desktop Administrator to join their team in Bloomington, MN. The role involves enhancing UBB's IT landscape and shaping user experiences across the organization.

About the Role

As a Senior Desktop Administrator, you will install, update, and support all network devices, troubleshoot network, hardware, and software issues, and manage workstations and users in an Active Directory environment. You will also provide technical mentoring, develop documentation, and participate in after-hours on-call rotation.

About You

Required:

Three or more years of Microsoft technologies administration and support experience.
Excellent professional customer service skills.
Broad working knowledge of a wide range of IT systems.
Proven ability to work independently and manage multiple priorities.

Preferred:

Associate degree in MIS or related field.
Industry Standard technical certifications.

Benefits

Medical, Dental, and Vision
HSA with a generous company contribution
Medical and Dependent Care Flexible Spending Accounts
401(k) plan with a 3% company contribution, plus up to an additional 1% match - Roth option available
12 Paid holidays

United Bankers' Bank

First for Your Success Starts with UBB - the Nation's First Bankers' Bank

When the founders of UBB gathered together in 1975, they faced a serious threat. New branching laws meant that the major systems banks were invading their hometowns, competing for their best retail and commercial customers. Meanwhile, most community banks relied on these same systems banks for all of their correspondent services.

A new correspondent bank was needed that would be owned and managed by community banks, and would focus only on their best interests. So in the true can-do spirit of independent community bankers, the founders of UBB created the nation's first bankers' bank, to level the competitive playing field with systems banks by providing community banks with a full range of innovative correspondent services secure in the knowledge that nobody would ever come after their customers.

For more than four decades now, the same spirit of innovation and single-minded commitment to community banking that spawned the first bankers' bank lives on in the corporate DNA of United Bankers' Bank.

Bloomington, MN