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Job Analysis:
The Senior Digital Product Manager – Enterprise Services role at Alcon is fundamentally about bridging the technical and business aspects of digital health platform services to drive scalable innovation across Surgical and Vision Care franchises. The core purpose of this job is to define and execute the product roadmap for enterprise platform services, such as APIs, identity and access management, and commerce capabilities. Success in this role means delivering secure, compliant, and reusable digital solutions that accelerate time-to-market while aligning closely with the broader platform strategy. The candidate will regularly tackle challenges involving complex requirement translation, multi-team coordination, and compliance in regulated healthcare environments. This role demands a strong blend of strategic product ownership, technical understanding (especially of Agile, DevOps, CI/CD, and observability), and stakeholder management, including collaborating with security, privacy, and IT teams. Given the emphasis on being a conduit between technical and user-facing teams, interpersonal communication and the ability to synthesize diverse inputs are crucial. The preferred experience in regulated industries highlights the need to navigate regulatory constraints and risk management expertly. Autonomy will be high but influenced by alignment with director-level strategy, requiring sound judgment in prioritization and trade-offs. Within 6 to 12 months, success likely looks like a well-structured roadmap delivering robust enterprise platform services with measurable improvements in service adoption, security posture, and speed to market for internal product teams.
Company Analysis:
Alcon stands as a global leader in eye care with a deeply established presence and wide-reaching impact across 140+ countries. This mature yet innovation-driven company prioritizes improving lives through advanced surgical and vision care solutions—a mission that naturally elevates the importance of high-quality digital health platforms supporting these products. For a Senior Digital Product Manager, this environment suggests working within a well-resourced and mission-focused organization that values both cutting-edge innovation and strict compliance, characteristic of the healthcare industry. The culture likely blends a respect for precision and regulatory adherence with an openness to digital transformation, pushing services that improve operational efficiency and customer outcomes. Being onsite in Fort Worth, Texas, the candidate will engage in a collaborative, cross-functional environment involving engineering, security, and R&D teams. The role's strategic significance is heightened by the company’s emphasis on platform reuse and enterprise-wide interoperability, indicating a strong alignment with long-term digital scalability and sustainability goals. Moreover, Alcon’s commitment to diversity and inclusion, as well as employee well-being through robust benefits, suggests a supportive environment for professional growth. This role is a strategic hire intended to solidify foundational digital health services facilitating Alcon’s broader enterprise ambitions in surgical and vision care innovation.