Search for Senior Director of IT Operations roles in DuPage County, IL, in the technology industry, with a focus on hybrid work schedules, requiring 12+ years of experience, and offering a salary of at least $160,000.

Okay, I've searched for Senior Director of IT Operations roles in DuPage County, IL, within the technology industry, focused on hybrid work schedules, requiring 12+ years of experience, and with a minimum salary of $160,000. I have found 27 positions for you.

Senior Director of IT Operations

DuPage County, IL

Technology

12 years + Experience

$160000+

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The role of Senior Director of IT Operations at Parts Town is fundamentally centered on leadership and innovation within the company's IT infrastructure and cloud strategy. The individual in this role is expected to not only manage but also transform the existing IT operations from a reactive to a proactive model, which indicates a significant shift in responsibility. This requires a holistic approach to ensure performance, scalability, security, and cost-efficiency of IT services. Core responsibilities include managing a hybrid infrastructure, overseeing critical enterprise platforms, and leading a high-performing team that emphasizes collaboration across departments. The successful candidate will likely face challenges related to standardizing services across diverse divisions and implementing intelligent automation solutions, requiring both strategic foresight and operational expertise. Success in this role may look like streamlined operations, enhanced employee experience via effective digital tools, and meeting defined KPIs aimed at improving system reliability and incident response times, all while aligning with business goals.

Company Analysis:

Parts Town distinguishes itself as an industry leader within the restaurant equipment parts sector, poised at the intersection of rapid growth and innovation. The company's commitment to core values such as safety, integrity, and community resonates through its strategic initiatives aiming for continuous improvement. As a hybrid workplace recognized for its positive work culture, the environment is likely to encourage creativity and out-of-the-box thinking, which aligns with the role's emphasis on innovation and new ideas. As a senior leader, the Senior Director of IT Operations will play a critical role within the IT team, which is notably characterized by camaraderie and a lighthearted enjoyability, as evidenced by team pastimes. This position not only provides visibility to executive leadership but also influences broader organizational goals, particularly in driving technological advancement and operational excellence. The growth-focused nature of Parts Town suggests that this role is pivotal for scaling operations and enhancing service delivery, making it an exciting opportunity for candidates drawn to these challenges.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to lead a major IT infrastructure change. What challenges did you face and how did you overcome them?
Can you provide an example of a time you successfully implemented automation in an IT environment? What impact did it have?
Describe a situation where you had to manage conflicting priorities across multiple departments. How did you handle it?
How do you approach building and leading a high-performing team in a fast-paced environment?
How would you ensure the cost-effectiveness of the IT operations while driving innovation?
Explain your experience with cloud environments and Infrastructure as Code. How do these tools improve IT operations?
What steps would you take to transform a reactive IT support model into a proactive service enablement framework?
How do you stay updated on industry trends and technologies that could impact IT operations?
Imagine you are tasked with standardizing services across different divisions. How would you go about this, considering potential pushback?
Why are you interested in working at Parts Town specifically, and how do you see yourself contributing to our core values?
What aspects of the company culture at Parts Town resonate with you the most, and why?
In your opinion, what is the most critical factor for a successful IT operations leader in a rapidly growing company?

Job Details

Overview Company

Senior Director of IT Operations

$163.75k/y-$242.54k/y

Parts Town

6 days ago

Highlight

HybridFull-time12+ yearsDirector

Summary

Parts Town is seeking a Senior Director of IT Operations (Hybrid Work Schedule) to lead their Infrastructure & Cloud strategy across North America.

About the Role

As a Senior Director of IT Operations, you will be responsible for ensuring the performance, scalability, security, and cost-efficiency of core IT infrastructure while driving innovation through automation and modern cloud operations. You will oversee data centers, public cloud, network infrastructure, and enterprise platforms, and shift the operating model to proactive, self-service enablement. You will also formalize a North American IT operating model and build a strong team.

About You

Required:

12+ years in IT operations with 5+ years in leadership.
Expertise in hybrid and cloud environments, IaC, DevOps, and automation.
Strong knowledge of Microsoft 365, observability platforms, and modern endpoint management.
Proven success in cost optimization, infrastructure modernization, and multi-division environments.
Excellent communication, leadership, and cross-functional collaboration skills.
Bachelor’s degree in IT or related field.

Preferred:

MBA or advanced degree.

Benefits

Quarterly profit-sharing bonus.
Hybrid work schedule.
Team member appreciation events and recognition programs.
Volunteer opportunities.
Monthly IT stipend.
Casual dress code.
On-demand pay options.
Health, dental, and vision insurance.
401(k) with match.
Employee assistance programs.
Paid time off, sick time off, holidays, and parental leave.
Professional development opportunities.

Parts Town

Parts Town was built from the ground up in 1987 with a team of just 5 people. The goal – to reinvent the restaurant equipment parts industry. 35 years later, we’re one of the fastest growing parts distributors in the foodservice equipment industry and have 1000+ team members who support national and international customers. How did we do it? We hired great people with great ideas. Where others saw the impossible, our Townspeople saw opportunity. We formed important partnerships with manufacturers and built an expansive inventory of OEM parts so we can ship faster and more efficiently. We kept technology front of mind, developing the industry’s first mobile app, where you can research and purchase parts with ease (no more headaches!). As our story continues to unfold, our culture will continue to be centered around our core values (Safety, Integrity, Community, Passion, Courage, and Innovation). Parts Town has been named to the Inc. 5000 list 15 years in a row, the Crain’s Fast 50 list 10 times, and we’ve landed on Chicago Tribune’s Top Workplace list for the past 3 years. We aren’t satisfied yet - our sights are always set on bigger, outside-the-box opportunities that will shake up the norm. We’re just getting started. Join us!