Senior Financial Analyst, Retention
$98k/y-$130k/y
GoToa day ago
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RemoteFull-timeSenior
Summary
GoTo is seeking a Senior Financial Analyst, Retention to join their Customer Care & Success team in a remote capacity. The role focuses on forecasting, retention trend analysis, and providing proactive insights to enhance customer retention strategies.
About the Role
As a Senior Financial Analyst, you will own the end-to-end renewal forecasting process, analyze retention metrics for SaaS product lines, conduct variance analysis, and ensure data integrity in reporting. You will collaborate with various stakeholders to deliver actionable insights and recommendations that influence business strategies.
About You
Required:
- Bachelor's degree in Finance, Business, Economics, or a related field; advanced degree a plus.
- 5+ years of experience in FP&A or similar financial analysis roles, preferably in SaaS or subscription-based business models.
- Expert level financial modeling and data manipulation skills.
- Strong strategic thinking and problem-solving abilities.
Preferred:
- Experience working in a fast-paced environment with high workload.
- Ability to communicate complex concepts to both technical and non-technical audiences.
Benefits
- Comprehensive health benefits, life and disability insurance, and fertility and family-forming support programs.
- Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days.
- Tuition and reading reimbursement programs.
- Thrive Global Wellness Program and confidential Employee Assistance Program (EAP).
- 401(k) plan with discretionary company match.
GoTo
As the leader in cloud communications and IT, GoTo addresses real-world challenges with practical innovations and a customer-first mindset. Our secure, reliable, and AI-enabled solutions are simple to adopt for small and midsize businesses and scalable to enterprises worldwide. Customers around the world rely on our products—GoTo Connect, LogMeIn Rescue, LogMeIn Resolve, GoTo Webinar, Grasshopper, and more—for consistent high performance and unbeatable uptime on any device.
Dayton, OH