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Job Analysis:
The role of Senior Instructional Designer at Molina Healthcare is fundamentally centered on elevating employee capability through the design and deployment of targeted, effective training programs aligned with business strategies. This person is expected to serve as both an analyst and a creative developer — first conducting in-depth needs assessments and job-task analyses to precisely identify learning gaps and performance challenges. Their primary responsibility is to translate these insights into instructional content that is both engaging and outcome-driven, using a variety of delivery methods such as e-Learning, instructor-led training, simulations, and blended learning approaches. Given the hybrid nature of the work—spanning technical content development, multimedia production, and strategic consultation—this role demands proficiency with authoring tools like Articulate Storyline or Captivate, as well as an advanced understanding of adult learning principles to tailor content by audience and business objectives. Success here involves producing programs that not only meet immediate learning goals but also lead to measurable improvements in employee performance, as verified by evaluations, feedback, and operational metrics. The designer must navigate ambiguity when aligning training with evolving business initiatives, collaborate cross-functionally with SMEs and leadership, and demonstrate a continuous improvement mindset to refine training effectiveness. Autonomy in designing programs from scratch suggests an expectation for strategic judgment coupled with hands-on technical expertise. Within the first year, success likely looks like delivering scalable, impactful training solutions that drive tangible capability growth and support Molina’s broader corporate goals in healthcare service excellence.
Company Analysis:
Lensa operates in the career technology space with a strong emphasis on innovation and data-driven solutions, leveraging machine learning and behavioral assessments to radically improve talent acquisition and job matching. Although the instructional designer role is for Molina Healthcare—a client of Lensa—the latter’s innovative, algorithm-powered, and candidate-centric culture suggests that there is an expectation for high standards around technological adeptness and an understanding of dynamic, user-centered experience design. Molina Healthcare, as a healthcare company focused on managed care for vulnerable populations, brings a stable but socially impactful context to this role, which implies a mission-oriented environment where training must be precise, compliant, and sensitive to operational realities. The intersection of these companies hints at a hybrid culture valuing both innovation and practical, impactful outcomes. The instructional designer likely reports within a training or HR development function, collaborating with cross-functional teams such as clinical, operations, and management, requiring diplomatic and consultative skills to align training with broader healthcare initiatives. This role serves as a strategic hire aimed at scaling and sophisticating training infrastructure to underpin Molina’s business goals, which likely include improving workforce competence to enhance patient outcomes and operational efficiency. Candidates should prepare to thrive in a setting that balances technology integration with healthcare-specific regulatory and operational demands, and where collaboration, agility, and a learner-focused mindset are crucial to success.