Senior Manager, Customer Marketing
AutodeskHighlight
Summary
About the Role
About You
- 12+ years of experience in customer marketing, advocacy, brand marketing, or related field.
- 5+ years of experience managing and developing high-performing teams.
- Proven experience building and scaling customer advocacy or reference programs for enterprise or global brands.
- Demonstrated ability to lead highly cross-functional initiatives across marketing and sales organizations.
- Strong operational mindset with experience building scalable processes and systems.
- Experience establishing KPIs and reporting frameworks to measure program impact.
- Excellent executive communication and stakeholder management skills.
- Experience managing executive engagement or customer council programs.
- Experience leading customer recognition or awards programs.
- Familiarity with reference management platforms and AI tools.
- Experience supporting ABM and enterprise sales motions.
- Strong storytelling instincts and ability to translate customer outcomes into compelling narratives.
- Experience working in global, matrixed organizations.
- Background in B2B SaaS, technology, or design/construction/engineering industries.
Benefits
- Comprehensive health and financial benefits.
- Time away and everyday wellness programs.
- Annual cash bonuses, commissions for sales roles, and stock grants.
Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, and media and entertainment. We empower innovators everywhere to solve challenges, big and small. From greener buildings to smarter products and more mesmerizing blockbusters, Autodesk software helps our customers design and make a better world for all. Over 100 million people use Autodesk software, like AutoCAD, Revit, Maya, 3ds Max, Fusion 360, SketchBook, and more, to unlock their creativity and solve important design, business, and environmental challenges. Our software runs on both personal computers and mobile devices. It taps the infinite computing power of the cloud to help teams around the world collaborate, design, simulate, and fabricate their ideas in 3D. We provide exceptional compensation and benefit packages, and we’d love for you to join us. We’re proud to be an equal opportunity employer, and we consider all qualified applicants without regard to race, gender, disability, veteran status, or other protected category. To see our culture in action, check out #AutodeskLife. We are headquartered in the San Francisco Bay Area and have over 10,000 employees worldwide.