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Job Analysis:
The Senior Manager of Artificial Intelligence role at EdPlus is fundamentally about harnessing AI to transform higher education on a global scale through innovative, ethical, and scalable digital products. This person is expected not only to lead a portfolio of AI-driven educational tools—such as personalized learning agents and GPT-enabled applications—but also to serve as a visionary connector translating cutting-edge AI research into real-world product experiences that positively impact hundreds of thousands of students, faculty, and staff. The role demands a dual focus: strategic leadership to define AI roadmaps aligned with measurable outcomes, and hands-on operational excellence to drive product execution while mentoring a team of AI product managers. Key challenges include navigating complex, often ambiguous educational environments, balancing technical feasibility with ethical AI principles, managing cross-functional collaboration with engineering, UX, and data teams, and effectively communicating AI benefits and progress to diverse stakeholders including university leadership. Success in this role looks like building a high-performing, curious team capable of rapid innovation, scaling responsible AI solutions that improve accessibility and student success, and embedding AI fluency across the organization to future-proof EdPlus’s offerings. The ideal candidate combines deep technical knowledge of LLMs, prompt engineering, and AI deployment trade-offs with strong product leadership and coaching skills, as well as an ability to see the big-picture systemic patterns and zoom into detail level execution. Experience in complex, regulated industries like education is critical to navigate legacy systems and foster meaningful, ethical innovation.
Company Analysis:
EdPlus at Arizona State University sits at the intersection of higher education and advanced technology, emphasizing scalable digital learning models designed to dismantle barriers to student success. The company operates within a unique hybrid ecosystem that is both entrepreneurial and mission-driven, blending the rigor of a public university with the agility and innovation mindset commonly found in tech startups. EdPlus champions a culture characterized by curiosity, risk-taking, inclusivity, and an urgent commitment to impact—values that deeply influence the type of leader who can thrive here. The company’s position as a central enterprise unit within ASU, coupled with its goal to serve national and global communities, means this role has significant visibility and influence, often interfacing directly with senior leadership and cross-departmental teams. The organization’s workspace at SkySong reflects its vibrant, collaborative approach to innovation. Being part of EdPlus involves balancing the stability and responsibilities of an academic institution with the fast-paced demands of AI product development and deployment. The Senior Manager will be a strategic hire tasked with scaling AI solutions that align with the university’s charter and long-term goals of social impact through education technology, while fostering a culture of continuous learning and ethical AI implementation internally. This alignment means the individual must be comfortable operating at the confluence of research, technology, education policy, and practical product management challenges, with a clear passion for elevating education through innovation.