Okay, I've searched for Senior Manager roles in Technology Consulting with a focus on SAP operations in Detroit. The positions require at least 8 years of experience, are for full-time employment, and emphasize strong problem-solving skills. I found 27 relevant positions for you.

Sure. Here's the analysis:

Job Analysis:

The Senior Manager for US Technology Consulting in EY's Managed Services sector is fundamentally hired to ensure seamless technology operations while enhancing client relationships and driving continuous improvement within service delivery frameworks. This role encompasses leading teams that manage SAP operations, emphasizing quality support and resolving issues that arise within crucial business processes. Responsibilities such as running global teams, coordinating client interactions, and nurturing existing business relationships highlight the importance of not only technical expertise but also strong interpersonal skills. The candidate will face challenges that require analytical thinking and complex problem-solving capabilities, often navigating ambiguity in client needs and operational complexities. Success in this role might involve achieving targeted service level agreements (SLAs), growing the managed services pipeline, and fostering a customer-centric service delivery model that aligns EPC's objectives with client expectations and market demands.

Company Analysis:

EY operates in the consulting and professional services industry, where it is recognized as a global leader with a strong emphasis on building a better working world through innovation and trust. The company prioritizes a culture of inclusivity, collaboration, and continuous learning, which reflects in its commitment to developing future-focused skills among employees. This environment suggests that the candidate for the Senior Manager role would thrive if they adopt a proactive and adaptable mindset, focusing on delivering high-quality services while also contributing to team and organizational improvements. The role is positioned within a larger framework of EY’s mission, aimed at enhancing service offerings and securing a competitive edge in technology operations. Future growth potential aligns with the firm’s strategy to expand managed services, indicating that this position plays a critical role in achieving broader corporate objectives while interacting closely with leadership and cross-functional teams.

Absolutely. Here are some mock interview questions that could come up:

• Can you describe a time when you successfully navigated a complex issue within a technology operations context? What was the outcome?
• How do you approach building and maintaining positive relationships with clients, particularly in a high-stakes environment?
• Tell me about an experience where you identified a process improvement within your team. How did you implement it?
• Describe a situation where you had to manage conflicting priorities among team members. What did you do to resolve the situation?
• What strategies do you use to lead and coordinate a global team effectively, especially in managing SAP delivery?
• How would you ensure adherence to SLAs and OLAs in a dynamic technology service environment?
• Describe your experience with application management ITIL processes. How do you apply these methodologies in your daily work?
• Imagine you are faced with a situation where a major client is dissatisfied with the service delivery. How would you handle it?
• If tasked with increasing the pipeline for managed services, what specific steps would you take to identify and nurture new business opportunities?
• Why are you interested in working at EY specifically, and how do you see your skills contributing to our goals?
• How do your values align with the mission of building a better working world as described by EY?
• What questions do you have about the teams you would be working with and their current challenges?
• What indications would make you feel that you are achieving success in the first six months of this role?
• How do you stay current with developments in technology operations and SAP systems, and how would you leverage that knowledge here?