Search for Member Experience Consultant roles in Idaho, focusing on full-time positions, requiring a Bachelor's degree, with an emphasis on healthcare or business administration, and offering salary in the range of $134,300 to $181,700.

Okay, I've searched for Member Experience Consultant roles in Idaho, specifically for full-time positions requiring a Bachelor's degree in healthcare or business administration, with a salary range of $134,300 to$ 181,700. I found 87 positions that match your criteria.

Member Experience Consultant

Idaho, United States

Full Time

Bachelor

$134300+

$181700-

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The role of the Sr. Member Experience Transformation Consultant at Cambia Health Solutions is fundamentally about driving significant enhancements to the member experience within the healthcare system. This position requires a strategic thinker who can orchestrate changes by collaborating with different teams and leveraging their expertise in journey mapping and process improvement. The consultant will face challenges such as identifying inefficiencies within current processes, aligning cross-functional teams towards a common goal of improving member satisfaction, and navigating the complexities of the healthcare landscape. Success in this role will be evident through the successful implementation of innovative solutions that tangibly improve how members interact with healthcare services. The ideal candidate will not only possess expert analytical skills but will also demonstrate strong interpersonal abilities to secure buy-in from diverse stakeholders and lead projects within a rapidly changing environment. They will navigate ambiguity while effectively managing multiple large-scale initiatives, ultimately driving strategic improvements that align with Cambia's mission of creating a person-centered healthcare system.

Company Analysis:

Cambia Health Solutions operates in a competitive and evolving healthcare market, positioned as a forward-thinking organization that prioritizes person-focused solutions. As a family of companies serving over 70 million Americans, Cambia holds a unique market position that emphasizes accessibility, affordability, and better health outcomes. The company's culture is likely to be innovation-driven, valuing empathy, collaboration, and trust among its teams. Within this framework, the role of Sr. Member Experience Transformation Consultant is key to influencing and enhancing the overall member experience. The successful candidate will find themselves within a supportive environment that champions professional development and community engagement, which is reflected in the comprehensive benefits package and opportunities for career growth. Cambia aims to foster a culture where teamwork and shared values thrive, making this position integral to the company's strategic objective of transforming healthcare into a more accessible and efficient experience for all members.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Can you describe a time when you identified a major inefficiency in a process? What steps did you take to address it?
Tell me about a project where you had to collaborate with multiple teams. How did you ensure alignment and manage differing perspectives?
Explain your experience with journey mapping. How do you apply it to improve customer experiences in a healthcare setting?
What is your approach to mentoring junior analysts? Can you provide an example of a successful mentoring experience?
How would you define success for the Member Experience Transformation Consultant role within the first 6-12 months?
What methods or tools do you use for data analysis and reporting, particularly in tracking key performance indicators?
Imagine a scenario where you're tasked with improving member satisfaction scores but uncover conflicting data. How would you handle this situation?
Suppose you are leading a project and a key team member unexpectedly leaves the company. What steps would you take to stay on track?
Why do you believe Cambia Health Solutions is the right place for you to use your skills, and how do you align with our mission?
How do you keep yourself informed about emerging trends in healthcare, and how would you apply that knowledge in this role?
What would you do if you found out that a proposed process improvement could potentially have a negative short-term impact on members?
If hired, what initial steps would you prioritize to understand the needs and experiences of our members?
What questions do you have for us about our approach to member experience and how this role contributes to our goals?
Could you elaborate on your experience with LEAN, Kaizen, or Six Sigma methodologies and how they relate to this consulting role?
How would you approach creating a dashboard for senior leadership that effectively communicates data trends in member engagement?

Job Details

Overview Company

Senior Member Experience Transformation Consultant

$134.3k/y-$181.7k/y

Cambia Health Solutions

13 days ago

Highlight

HybridFull-time12+ yearsSenior

Summary

Cambia Health Solutions is seeking a Sr. Member Experience Transformation Consultant to join their team in Idaho, United States. The role involves orchestrating breakthrough solutions to transform how people interact with healthcare.

About the Role

As a Sr. Member Experience Transformation Consultant, you will collaborate with senior leadership to identify areas for process improvement and develop solutions. You will manage large-scale projects and operational initiatives, develop and implement process improvements to increase efficiency and productivity, and provide high-level analysis and data interpretation in support of strategy development. You will also lead data analysis and reporting, mentor junior analysts, and partner closely with the IT group to ensure business and technical alignment.

About You

Required:

Bachelor’s degree in Business Administration, Healthcare Administration, communications, or a related field.
Minimum 12+ years of experience in business operations, data analysis, or a related field or equivalent combination of education and experience.
Expert analytical and problem-solving skills.
Excellent communication, presentation, and collaboration skills.
Ability to work independently and manage multiple large projects.
Experience in process improvement and implementation.
Strong business acumen and knowledge of business goals and objectives.

Preferred:

Advance Degree.
Certification in LEAN, Kaizen, Six Sigma, PMP, PROSCI or GE CAP.

Benefits

Competitive base pay with a salary range of $126k–$206k.
Bonus target of 15%.
Medical, dental, and vision coverage including mental health benefits.
Annual employer contribution to a health savings account.
Generous paid time off and 10 company-paid holidays.
Market-leading retirement plan with a company match on 401(k) contributions.
Up to 12 weeks of paid parental time off.
Award-winning wellness programs.
Employee Assistance Fund.
Commute and parking benefits.

Cambia Health Solutions

Cambia Health Solutions is a family of companies headquartered in Portland, Oregon, working to create a person-focused and economically sustainable health care system.

Through our health plans, innovative technology and strategic investments, we are delivering consumer-centric solutions that:

• help people achieve better health and well-being • make health care more available, affordable and accessible • are easily understood by everyone

We put people at the heart of everything we do. Our company reaches more than 70 million Americans nationwide, including more than two million people in the Pacific Northwest who are enrolled in our regional health plans.