Search for roles similar to Sr. Member Experience Transformation Consultant in Tacoma, WA. I'm looking for positions in healthcare, with a focus on process improvement, requiring 10+ years of experience, offering remote work options, and a salary of at least $140,000.

Okay, I've searched for roles similar to Sr. Member Experience Transformation Consultant in Tacoma, WA within the healthcare industry, focusing on process improvement, requiring 10+ years of experience, offering remote work options, and a salary of at least $140,000. I've found 45 positions for you to review.

Member Experience Consultant

Tacoma, WA

Healthcare

10 years + Experience

$140000+

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The Sr. Member Experience Transformation Consultant role at Cambia Health Solutions is fundamentally aimed at enhancing the health care experience for members by leading innovative solutions that simplify and improve interactions with health services. This position focuses on orchestrating initiatives that require collaboration across multiple departments, signaling a strong emphasis on cross-functional teamwork and communication. Key responsibilities include identifying process improvements, managing large-scale projects, and leveraging data for actionable insights, suggesting that the role is both analytical and strategic. Candidates are expected to merge their technical expertise in data analysis with strong business acumen to drive results. Success in this role will involve not just technical skills but also the ability to navigate complex organizational dynamics and foster collaboration among diverse teams, ultimately creating a more user-friendly healthcare experience that resonates with the organization’s mission of placing people at the heart of its services.

Company Analysis:

Cambia Health Solutions operates within the evolving health care landscape, striving to position itself as a transformative player focused on consumer-centric solutions. Given its commitment to enhancing accessibility and sustainability in health care, the company’s culture likely emphasizes innovation, collaboration, and a mission-driven approach. This is reinforced by the emphasis on cross-departmental cooperation indicated in the job description for the Sr. Member Experience Transformation Consultant, suggesting that teamwork is vital. The role is strategically aligned to influence company growth by developing solutions that address real member needs and streamline operations. As Cambia navigates a competitive market aimed at serving over 70 million Americans, the consultant is expected to embody these values, ensuring that initiatives not only drive operational efficiency but also significantly enhance member satisfaction. Thus, this role is crucial, not only in meeting immediate operational goals but in advancing Cambia’s long-term mission and impact in the health care sector.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to lead a cross-functional project and how you ensured alignment among diverse stakeholders.
Can you share an experience where you implemented a significant process improvement? What were the challenges and results?
Describe a situation where your analytical skills led to a successful outcome. What methods did you use to drive your analysis?
How do you prioritize tasks when managing multiple large projects simultaneously?
What strategies would you use to influence change in a complex organizational structure?
How would you approach mapping member journeys in a healthcare setting? What key factors would you consider?
Imagine you are faced with a sudden change in project scope that affects delivery timelines. How would you handle it?
If your data analysis indicates that a developed solution is not meeting objectives, what steps would you take next?
Why are you interested in working at Cambia Health Solutions specifically?
How do your personal values align with our mission to create sustainable healthcare solutions?
What excites you about the opportunity to innovate in the member experience for healthcare users?
How would you handle feedback from senior leadership that contradicts your initial recommendations?
What questions do you have for us regarding the company culture or expectations for this role?
What opportunities for professional growth do you see within Cambia that align with your career goals?
Could you describe how you would utilize data visualization tools to enhance communication with stakeholders?

Job Details

Overview Company

Senior Member Experience Transformation Consultant

$134.3k/y-$181.7k/y

Cambia Health Solutions

9 days ago

Highlight

HybridFull-time12+ yearsSenior

Summary

Cambia Health Solutions is seeking a Sr. Member Experience Transformation Consultant to join their team in Tacoma, WA. The role involves orchestrating breakthrough solutions to transform how people interact with healthcare.

About the Role

As a Sr. Member Experience Transformation Consultant, you will collaborate with senior leadership to identify areas for process improvement and develop solutions. You will manage large-scale projects and operational initiatives, develop and implement process improvements to increase efficiency and productivity, and provide high-level analysis and data interpretation in support of strategy development. You will also lead data analysis and reporting to identify trends, opportunities, and challenges, mentor junior analysts, and partner closely with the IT group to ensure business and technical alignment.

About You

Required:

Bachelor’s degree in Business Administration, Healthcare Administration, communications, or a related field.
Minimum 12+ years of experience in business operations, data analysis, or a related field or equivalent combination of education and experience.
Expert analytical and problem-solving skills.
Excellent communication, presentation, and collaboration skills.
Ability to work independently and manage multiple large projects.
Experience in process improvement and implementation.
Strong business acumen and knowledge of business goals and objectives.

Preferred:

Advance Degree preferred.
Certification in LEAN, Kaizen, Six Sigma, PMP, PROSCI or GE CAP is strongly preferred.

Benefits

Competitive base pay with a salary range of $126k–$206k.
Bonus target of 15%.
401(k) with a significant company match.
Medical, dental, and vision coverage including mental health benefits.
Annual employer contribution to a health savings account.
Generous paid time off and 10 company-paid holidays.
Up to 12 weeks of paid parental time off.
Award-winning wellness programs.
Employee Assistance Fund.
Commute and parking benefits.

Cambia Health Solutions

Cambia Health Solutions is a family of companies headquartered in Portland, Oregon, working to create a person-focused and economically sustainable health care system.

Through our health plans, innovative technology and strategic investments, we are delivering consumer-centric solutions that:

• help people achieve better health and well-being • make health care more available, affordable and accessible • are easily understood by everyone

We put people at the heart of everything we do. Our company reaches more than 70 million Americans nationwide, including more than two million people in the Pacific Northwest who are enrolled in our regional health plans.

Tacoma, WA