Senior Member Services Representative
Self-Help Credit UnionHighlight
Summary
About the Role
About You
- High School graduate or equivalent.
- 2 years’ MSR or equivalent experience required.
- Prior cash handling and customer service experience.
- Excellent customer service skills.
- Demonstrated ability to communicate effectively – both verbally and in writing.
- Preference for working in organizations that place priority on teamwork and collaboration.
- Ability to maintain a proficient level of knowledge and ability to open and service IRAs, certificates, money market and other credit union deposit products.
- Working knowledge of computer software systems – New Solutions and Microsoft Office (Excel, Word, and Outlook).
- English/Spanish may be required.
Welcome to Self-Help! Follow us on Linkedin for regular updates about our research and policy development work and our fair lending practices and products for homes, businesses and nonprofits, green initiatives and community real estate development. Also, check out our SERVICES TAB to learn more about our integrated approach to community development. Want to learn more? Self-Help is a family of nonprofit organizations whose mission is to create and protect ownership and economic opportunity for all. Since Self-Help's founding in 1980, it has grown to include two credit unions, a loan fund, and a research and policy development group that supports those outside of the economic mainstream. Specifically, we: * Help borrowers build wealth by providing fair and responsible mortgages and small business loans in North Carolina, California and other parts of the nation. * Strengthen under-served communities by financing affordable housing, childcare centers, public charter schools, faith-based organizations, and community-focused commercial real estate projects. * Research and report on financial markets to support policies and industry practices that lower the cost of poverty and promote ownership.