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Job Analysis:
The ISP Network Engineer position at A.C.Coy Company is fundamentally geared towards optimizing and enhancing network performance, with a specific emphasis on DWDM technologies. This engineer will be responsible for addressing operational issues that impact end-customer network functionality—an area where proactive problem-solving is crucial. The responsibilities highlight a blend of technical prowess and strategic project management; candidates must not only resolve immediate technical challenges but also contribute to the design and documentation of customer network solutions while collaborating closely with various teams. A firm grounding in networking principles, particularly in DWDM and associated optical technologies, is a prerequisite for success. The expectation is that candidates will not only execute current projects but will also innovate and improve existing networking solutions, implying a need for candidates to possess a growth mindset and the ability to adapt to emerging trends and technologies. Success in this role will be marked by the effective management of ongoing network performance issues, the successful execution of advanced networking projects, and contributions to new product development. Performance metrics would likely revolve around network uptime, customer satisfaction, and project milestones.
Company Analysis:
The A.C.Coy Company positions itself as a trusted partner in staffing and consulting, particularly in the IT and Accounting & Finance sectors, which fosters a culture of collaboration and trust with its clients. Located in Pittsburgh, PA, the organization has a long legacy of nearly 40 years, suggesting stability and a reputation built on quality service. This background imbues the company with a culture that may prioritize relationship-building and comprehensive understanding of client needs, which is vital for someone in the ISP Network Engineer role who will work closely with clients to devise tailored networking solutions. The emphasis on local hires signifies a focus on building community relationships and leveraging local expertise. This role, while heavily technical, operates within a framework that values teamwork and collaboration, particularly with sales and service delivery teams, suggesting that a candidate must excel in cross-functional communication. Given A.C.Coy's growth-oriented mission and commitment to quality, the ISP Network Engineer's role is likely aligned with strategic initiatives aimed at expanding service capabilities and enhancing client relationships through advanced technological solutions.