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Job Analysis:
The role of Senior Product Analyst/Business Analyst at Universal Technologies is fundamentally centered on optimizing and enhancing operational workflows through medium- to large-scale applications. At its core, this role is about acting as a bridge between technical teams and business units—translating complex business needs into actionable software requirements that facilitate project success. Primary responsibilities include requirements gathering, process analysis, documentation, testing, and stakeholder communication throughout the project lifecycle. Given the hybrid operational model, the analyst must navigate both on-site and remote dynamics while efficiently coordinating with diverse teams. Notably, the position demands strong leadership capabilities and the ability to delegate tasks effectively to a sizable consultant team, implying a need for strategic oversight and interpersonal skills. Success in this role is evidenced through the successful deployment of applications that improve operations, while fostering collaboration and achieving buy-in from various stakeholders, particularly in a fast-paced environment where aligning technical solutions with business objectives is crucial.
Company Analysis:
Universal Technologies, a Women-Owned IT solutions company, occupies a vital position in the technology consulting space, striving to enhance client IT performance across a wide spectrum of services. The company is characterized by a culture that prioritizes transparency, innovation, and professional growth, making it conducive for employees who thrive in environments that value both individual contributions and collective success. Given the growing significance of technology in improving business operations, this role's scope aligns with the company’s mission to deliver impactful solutions that bring about significant improvements in procedures such as permitting and maintenance operations. The Senior Product Analyst/Business Analyst is positioned within a team that values collaboration across various departments, underlining the importance of cross-functional engagement and the visibility this role brings. The hybrid work model indicates an adaptable organizational culture, which could imply a focus on work-life balance and a modern approach to employee engagement. Thus, the role not only directly contributes to Universal Technologies' strategic goals but also reflects the company’s dedication to innovative technological solutions that align with industry needs.