Okay, I've searched for Sr. Production Support Engineer roles in Bethesda, MD, requiring over 8 years of experience, focusing on cloud-native environments, with expertise in monitoring and alerting tools as well as RESTful APIs. I found 76 positions that match your criteria.

Sure. Here's the analysis:

Job Analysis:

The Sr. Production Support Engineer at Total Wine & More is fundamentally responsible for ensuring the stability and efficiency of production and test environments within the company's software ecosystem. This role requires a combination of deep technical acumen in software development and production support, as well as a knack for troubleshooting and problem-solving in real-time scenarios. The primary responsibilities include managing production environments using tools like Jira and GitHub, addressing application bugs, and performing deep analysis of system errors. The continuous interaction with cross-functional teams indicates that effective communication and collaboration skills are critical. Success in this role would mean not only resolving technical issues efficiently but also proactively identifying potential challenges before they affect operations. The candidate must navigate a diverse tech stack, including various programming and scripting languages, cloud platforms, and database technologies, which calls for both hard technical skills and the soft skills necessary to lead and mentor peers. Overall, this position not only supports the current software landscape but also plays a crucial role in evolving the company’s tech capabilities as it grows.

Company Analysis:

Total Wine & More operates as the largest independent retailer of fine wine in the United States, highlighting its leadership position in a strong market niche. The company's commitment to growth, as shown by its continual store openings and diverse product offerings, indicates an innovative and dynamic work environment. Company culture seems to prioritize entrepreneurial spirit and teamwork, suggesting that employees are encouraged to contribute ideas and collaborate to enhance service offerings and operational efficiency. This can significantly impact the Sr. Production Support Engineer role, as cross-departmental collaboration is essential for troubleshooting and implementing solutions that align with business goals. The role is likely situated within a team that values tech-driven decision-making and proactive problem-solving. As Total Wine & More continues to expand, the Sr. Production Support Engineer will have a meaningful impact on the company's technology landscape, responding to challenges in a fast-paced environment while ensuring that all systems align with business demands and regulatory requirements. This presents a tremendous opportunity for the candidate to contribute to the company’s strategic efforts and help drive future innovations.

Absolutely. Here are some mock interview questions that could come up:

• Tell me about a time when you had to troubleshoot a production issue that had significant operational impacts.
• Describe a specific example of how you used Jira or similar tools effectively in a previous role.
• Can you share an experience where your technical insight directly led to a successful resolution of a complex problem?
• Describe a situation where you had to communicate a technical issue to a non-technical team member. How did you ensure they understood?
• How would you approach developing a technical design from a functional document? What steps would you take?
• What methods do you employ to monitor application performance, and how do you proactively address identified issues?
• Can you provide an example of how you handled a situation where you had to mentor or guide other engineers?
• Imagine you are faced with a critical system outage during a holiday weekend. How would you prioritize your response and communicate with stakeholders?
• Why are you interested in working at Total Wine & More specifically, and how do you see your experience contributing to our goals?
• How do you ensure compliance with regulatory requirements in a fast-paced tech environment, particularly in a specialized industry like alcohol sales?
• What interests you the most about creating and maintaining cloud-native applications, especially in relation to what we've described in the job posting?
• How would you evaluate the success of the systems you manage? What key performance indicators would you track?
• If hired, what would be your approach to overcoming the learning curve associated with our specific custom applications?