Okay, I've searched for Senior Project Manager roles in the United States within the mortgage servicing and fintech industries, requiring 5+ years of experience, full-time schedule, and offering remote work options. I have found 142 positions for you.

Sure. Here's the analysis:

Job Analysis:

The Senior Project Manager at Willow Servicing is fundamentally tasked with steering complex client implementations within the mortgage servicing technology space—a niche that demands both deep domain expertise and robust project leadership. This role is not just about managing timelines; it involves translating nuanced and sometimes intricate client requirements into actionable plans that unite product, engineering, and customer success teams toward a cohesive solution. Given the mortgage servicing context, the candidate must understand regulatory and operational complexities shaping the product’s value proposition, ensuring compliance and automation efficiencies that reduce lender risk. Success here hinges on balancing client expectations, internal team coordination, and strategic scalability by designing repeatable onboarding processes. The job requires a candidate who thrives under autonomy, can navigate ambiguity in client needs, and drives projects to timely, high-quality completions while maintaining stellar client relationships. Beyond strong project management fundamentals, the role demands excellent communication skills to act as the primary liaison and the ability to embrace the startup’s fast-evolving, remote work culture.

Company Analysis:

Willow Servicing positions itself as a venture-backed innovator focused on revolutionizing mortgage servicing through automation and compliance technology. As a relatively young company in a highly regulated and traditionally manual industry, Willow operates as an agile startup with a remote, close-knit team emphasizing autonomy, ownership, and results over rigid hierarchy. This environment favors self-starters comfortable with fast pacing and change, requiring adaptability and a collaborative mindset to succeed. The company culture appears mission-driven—aiming to improve homeownership access by streamlining lender workflows and borrower transparency—which aligns well with candidates passionate about fintech innovation and regulatory-driven product development. Given its startup nature, the Senior Project Manager role likely carries high visibility with leadership and serves as a strategic growth function to scale client success efficiently. The role’s success is tightly tied to the company's broader goals of establishing market foothold and scaling through technology-enabled service delivery.

Absolutely. Here are some mock interview questions that could come up:

• Behavioral: Tell me about a time when you managed a complex project involving multiple stakeholders with competing priorities. How did you ensure alignment and timely delivery?
• Behavioral: Describe how you handled a situation where a client’s requirements changed mid-project. How did you adjust your plans and communicate with your team and the client?
• Behavioral: Share an experience where you had to lead a remote or distributed team. What were the challenges and how did you overcome them?
• Behavioral: Can you discuss a time when you identified a process inefficiency in client onboarding and how you improved it?
• Technical: How do you approach breaking down complex mortgage servicing requirements into clear functional specifications for development teams?
• Technical: What project management methodologies and tools have you found most effective in SaaS or fintech client implementation projects? Why?
• Technical: Explain your familiarity with mortgage servicing platforms like MSP, Sagent, or TMO. How has that experience influenced your approach to client implementations?
• Technical: How do you balance strict regulatory compliance requirements with the need for agile product development in mortgage servicing technology?
• Situational: Imagine a key client implementation is at risk of missing the go-live deadline due to unforeseen technical challenges. How would you handle communication, mitigation, and resolution?
• Situational: If you receive conflicting requirements from a client’s legal team and their operations department, how would you reconcile these to move the project forward?
• Situational: You notice recurring delays across several projects due to unclear responsibilities between product and engineering teams. What steps would you take to address this?
• Company Fit: Why are you interested in working at a startup like Willow Servicing that focuses on mortgage servicing automation?
• Company Fit: How do you see your values aligning with Willow’s emphasis on autonomy, ownership, and delivering results without taking yourself too seriously?
• Company Fit: What excites you most about transforming mortgage servicing through technology, and how would you contribute to that mission?
• Candidate Questions: Could you describe how cross-functional teams at Willow collaborate during client implementations and what tools support that collaboration?
• Candidate Questions: How does Willow balance rapid growth with maintaining quality and compliance in its client delivery?
• Candidate Questions: What are the company’s biggest challenges currently in scaling onboarding processes, and how could this role impact those efforts?