Senior Sales Operations Analyst
Cyberhavena month ago
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OnsiteFull-timeMid
Summary
Cyberhaven is seeking a Senior Sales Operations Analyst to join their team in San Francisco, CA. The role involves acting as the data and operational backbone of the Sales and Customer Experience teams, ensuring accurate account data and consistent reporting.
About the Role
As a Senior Sales Operations Analyst, you will be responsible for data ownership and governance within Salesforce, managing rules of engagement across GTM teams, and delivering reporting insights to drive visibility and accountability. You will collaborate with Marketing Operations to maintain aligned data models and support operational readiness for new product launches.
About You
Required:
- 3 - 5 years of experience in Sales Operations ideally within a SaaS or tech environment.
- Deep experience with Salesforce (account object, territory models, reporting, dashboards).
- Strong understanding of SaaS GTM metrics (pipeline, bookings, ARR, NRR, GRR, churn).
- Excellent analytical skills; ability to connect operational data to business context.
Preferred:
- Familiarity with tools like LeanData, DemandTools, Sigma.
- Comfortable working cross-functionally with Sales, CX, Deal Desk and Systems teams.
- Highly organized and detail-oriented.
Benefits
- Opportunity to shape the future of data security.
- Work alongside experts driven to help customers protect their most valuable information.
- Diverse and inclusive work environment.
Cyberhaven
Your important data is always in motion, spreading to new people, applications, and devices that are outside traditional security controls. We protect data anywhere it goes in the extended enterprise. You can't protect what you can't see. We classify data by analyzing billions of events, not just patterns in the content, assembling a data lineage to identify and protect what other tools can’t.
San Francisco, CA