Senior Systems Engineer
$75000/y-$95000/y
a day ago
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OnsiteFull-timeSenior
Summary
TeamLogic IT is seeking a Senior Systems Engineer to join their team in Pittsburgh, PA. The role involves ensuring system operation and functionality to support end users in accomplishing business tasks.
About the Role
As a Senior Systems Engineer, you will be responsible for responding to support requests, serving as a subject matter expert for IT support tickets, and ensuring end-user satisfaction. You will work closely with the sales team to provide pre-sales and post-sales support, including conducting discovery meetings, site surveys, and technical assessments. The position requires strong interpersonal skills, problem-solving abilities, and a commitment to exceptional customer service.
About You
Required:
- Bachelor's degree in Computer Science or equivalent work experience (5 years).
- Exceptional written and oral communication skills.
- Experience with desktop and server operating systems including Windows 7, 10, 11, Server 2008, 2012, 2016, and Mac OS.
- Strong understanding of technology and business productivity systems.
- Active Directory knowledge and experience.
Preferred:
- Familiarity with Endpoint Detection & Response (EDR) and Managed Detection & Response (MDR) cybersecurity solutions.
- Experience with sophisticated firewalls (Sophos, Meraki, Cisco, Fortinet).
- Experience leveraging RMM and PSA tools to improve client outcomes.
- Sales Engineering experience.
- MCSA/MCSE and/or other Microsoft certifications.
- CompTIA A+, CompTIA Net+, and/or CompTIA Security+ certifications.
Benefits
- Competitive salary range of $75k–$95k.
- Comprehensive benefits package including health insurance and retirement plans.
TeamLogic IT
TeamLogic IT provides IT service, support, project consultation and account management for businesses. Local offices provide clients with the following services, delivered by highly skilled technicians with personalized service: • Managed IT Services • Email Management • Networking Services • Backup & Recovery • Cloud • Mobility • Business Continuity • VoIP Phone Systems • Cybersecurity • Hardware & Software • Relocation Services • Project Consultation
Pittsburgh, PA